Marketing and Promotion Coordinator (Buffalo - Canalside, NY)

Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences.

 

Our love of food is reflected in our many dining and hospitality operations, including WNY’s preferred caterer, Rich’s Catering & Special Events; Cookie Patisserie & Bakery, your source for incredible wedding cakes and desserts for all occasions; and our collection of restaurants in Islamorada, FA, Kaiyo Grill & Sushi and Green Turtle Inn. We operate three minor league baseball teams, including the Buffalo Bisons, where we combine our passion for sports, entertainment and delicious food to create an affordable family experience at the ballpark. Celebrating WNY’s picturesque waterfront, we manage Canalside and Outer Harbor, which host a variety of arts, cultural, entertainment and fitness activities. The Travel Team, our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.

 

The many entities of REG are owned by Rich’s, a family-owned food company working in 100 locations globally with annual sales exceeding $4 billion.

 

To learn more, visit www.richentertainmentgroup.com.

 

PURPOSE STATEMENT

This Position is responsible for coordinating marketing and promotion initiatives in addition to administrative and event management. 
 

KEY ACCOUNTABILITIES/OUTCOMES

Assist with the day-to-day operations and marketing of the Buffalo Waterfront. Duties to include:

General:
•    Work at minimum 50% of all concerts
•    Work at minimum 2 shifts per week at the Ice at Canalside
•    Manage the main phone line 2 weekdays per week
•    Manage the general information email inbox
Office: 
•    Assist with managing subscription services
•    Administer ticketing platform and box office duties
•    Assist with inventory management
•    Assist with accounts payable
Marketing:
•    Implement social media marketing plan
•    Content creation, production, and publication of social media reels
•    Ensure proper and timely promotions of events and sponsorship information
•    Build and maintain all active web pages, google calendars, google pages ensuring accurate and up-to-date information
•    Deactivate outdated or irrelevant web pages
•    Coordinate with events and sponsorship to ensure web pages have accurate representation
•    Provide customer service through management of customer comments and inquiries submitted through our social media channels
•    Creation and publication of monthly newsletter
Promotions: 
•    Implement events and promotions 
•    Maintain promotional calendar, planning promotional aspects at minimum one month prior to event
•    Brainstorm event and promotion ideas across all properties and aspects of business
•    Assist marketing and event staff, as needed
•    Other duties, as assigned
 

KNOWLEDGE/SKILLS/EXPERIENCE

•    Bachelor’s degree or equivalent experience
•    Strong organizational skills
•    Excellent written and communication skills
•    1-3 years experience with social media and/or website management
•    Experience using Microsoft Office

•    Experience using Social Media Platforms
•    Experience using the Adobe Suite a plus, not required
•    Team Player, ability to work well and collaborate with others.
•    Excellent written and communication skills.
•    Strong organizational skills
•    Detail-oriented

 

#LI-JH3

 

COMPENSATION

 

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

 

Annual Range/Hourly Rate

$22.00 - $32.45

 

 

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the bas