E-commerce & Merchandise Manager

<p></p> <h4 class="p2"><strong>About Proton</strong></h4> <p class="p2">Join Proton and build a better internet where privacy is the default<span class="Apple-converted-space"> </span></p> <p>Proton is one of Europe’s fastest growing scale-ups, serving more than 100 million users around the world. Since the launch of our first service, <a href="https://proton.me/mail">Proton Mail</a>, in 2014 by scientists who met at CERN, Proton has grown into the first of its kind privacy-first ecosystem of services such as <a href="https://protonvpn.com/?ref=pme_lp_b2c_proton_submenu">Proton VPN</a>, <a href="https://proton.me/drive">Proton Drive</a> (encrypted file storage), <a href="https://proton.me/pass">Proton Pass</a> (encrypted password manager) and much more.</p> <p>Our mission is to build a more ethical and responsible alternative to Big Tech services, with a focus on end-to-end encryption, privacy, open-source and ease-of-use. Our user-first approach has helped Proton grow organically to serve millions of consumers and businesses around the world, from newsrooms, activists, and international organizations  like The Guardian, The New York Times and the UN to authors, Nobel-prize winners, and movie characters. Proton is trusted and supported by over 100 million people who believe privacy and freedom online are worth protecting.</p> <p>Proton does not have venture capital investors, is profitable and self-sufficient, and today has over 600 employees representing over 40 nationalities. We're headquartered in Geneva, Switzerland, with additional offices in Zurich, London, Paris, Barcelona, Taipei, Skopje, Vilnius and Prague.</p> <p>As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies: we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas and your ambition to make it happen.</p> <h4><strong>The Role</strong></h4> <p>Proton’s community loves swag, and we need you to help us take it to the next level! In this role, you’ll build and scale Proton’s custom merch shop for fans, supporters, ambassadors, partners, creators, and conferences. You’ll own the end-to-end strategy—from product and collection planning to production, storefront performance, and customer experience.</p> <p>You’ll lead our merchandising roadmap: defining always-on staple items, seasonal collections, and limited-edition collectibles with clear launch mechanics, upsell paths, and inventory plans. You’ll manage inventory across multiple internal use cases (gifting, eve