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Talent & People Manager
FarfetchNew York City, United Statesfull_timeVerifiedPosted 3 Jul 2025
💰 $130,000/yr($110,000/yr – $130,000/yr)
About the role
PEOPLE TEAMThe People team plays a pivotal role in supporting the business by strategically overseeing the complete employee journey. From drawing in top talent and fostering a high-performance culture and career development, they are instrumental in creating a positive and inclusive workplace environment and managing our workspaces.
NEW YORKOur New York office is located in Midtown near the iconic Bryant Park and the historic Grand Central Terminal, New York's best-connected office neighbourhood. The beautifully designed office has 360 views and tall windows to bring the outside in. The office is open with plenty of rooms and booths to take a private call, have time to relax, work in private, or have a large collaborative meeting.
THE ROLEThe Talent and People Manager of North America will be a key stakeholder in the Global Farfetch People Strategy and Functional plans for the region and will be responsible for the implementation of all end to end People processes and initiatives. This role will be critical to ensuring we adhere to all local employment law policies as well as balancing best practice & best in market approaches to the end to end People Lifecycle for our North America teams. The role will also be the key contact for our Office Management and IT teams, ensuring all elements that impact the employee experience in the region are best in class.
The Talent and People Manager will work closely with the on the ground People Operations team as well as working in partnership with the Functional People Partners and Centralised People Management functions which include; employee relations, learning & development, compensation and benefits, reward, professional growth, communications and performance management.
As well as the regional lead, the Talent and People Manager will be the People Business Partner for the Stadium Goods business unit and also support the Functional People Business Partners in delivering any and all people initiatives across the region.
NEW YORKOur New York office is located in Midtown near the iconic Bryant Park and the historic Grand Central Terminal, New York's best-connected office neighbourhood. The beautifully designed office has 360 views and tall windows to bring the outside in. The office is open with plenty of rooms and booths to take a private call, have time to relax, work in private, or have a large collaborative meeting.
THE ROLEThe Talent and People Manager of North America will be a key stakeholder in the Global Farfetch People Strategy and Functional plans for the region and will be responsible for the implementation of all end to end People processes and initiatives. This role will be critical to ensuring we adhere to all local employment law policies as well as balancing best practice & best in market approaches to the end to end People Lifecycle for our North America teams. The role will also be the key contact for our Office Management and IT teams, ensuring all elements that impact the employee experience in the region are best in class.
The Talent and People Manager will work closely with the on the ground People Operations team as well as working in partnership with the Functional People Partners and Centralised People Management functions which include; employee relations, learning & development, compensation and benefits, reward, professional growth, communications and performance management.
As well as the regional lead, the Talent and People Manager will be the People Business Partner for the Stadium Goods business unit and also support the Functional People Business Partners in delivering any and all people initiatives across the region.
WHAT YOU'LL DO
- Oversee full spectrum of people operational duties including but not limited to people business partnering, talent acquisition, compensation and benefits, performance management, learning and development, office management and employee relations for North America region (US & Canada)
- Be the business partner for Stadium Goods and support the Functional PBPs on region specific people activity by partnering together to build strategic HR plans that support the delivery of company’s business objectives
- Provide coaching and guidance to all US managers in all relevant people management issues, ensuring the best people strategies and value-adding service are provided to attract, develop, motivate, and retain the talents in the function
- You will ensure Farfetch operates in line with all current US employment legislation
- You will implement guidelines, policies, and procedures in collaboration with the Central team
- You will be responsible for managing all employee relations cases which may arise, working effectively with Managers and key stakeholders to deliver desired improvement and results
- You will be responsible for the implementation of global L&D initiatives in the US; identify training areas that need attention, deliver local training in person where required and in partnership with the global Talent team continue to improve our development offering
- You will ensure all staff receive quality appraisals, and that training needs are identified
- Using results of our annual employee survey, you will identify areas of improvement and lead on the action plan for improvement for the US region, gaining buy in from key stakeholders
- You will contribute and support the in-house Talent Acquisition team to ensure we attract, hire and retain the best talent
- You will work with central teams on the management of the US HR budget and regular reporting tools
- You will work closely with the People Operations team to oversee and support administrative activities including payroll, benefits and HR system management
WHO YOU ARE
- You have ideally minimum 8 years+ experience either working in a high-growth e-commerce/online company OR HR Business Partner level in an established global tech/fashion company
- You have a strong understanding of CA and NY employment law
- You have extensive experience with employee relations, investigations and company grievances
- You have the ability to build rapport and relationships, with specific experience gaining the buy-in of senior management and stakeholders
- You have excellent communication skills
- You are confident managing HR and advising managers on all aspects of people management and development
- You have the ability to represe
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