AVP, HRBP - Claim Tech & Business Delivery

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Human Resources

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$157,000.00 - $259,200.00

Target Openings

1

What Is the Opportunity?

As a member of the senior leadership team for the Claim Technology, Claim HR, and Technology & Operations HR organization, you will be a strategic HR business partner in the development and execution of HR programs, policies, and solutions, driving behaviors and helping attain business goals.

The role requires a Human Resource leader who thrives in a fast paced and dynamic environment with the ability to build and maintain valued business advisor relationships with business and functional leadership.

Provides leadership and strategic consulting to managers on an array of topics including organizational design and effectiveness, change management, cultural management, recognition and reward, workforce planning, knowledge management, retention, key talent development and the most complex HR issues.

Strategically plans, develops and implements human resources policies and programs within guidelines formulated by senior Human
Resources' management, and ensures policies and programs are implemented consistently across business groups.

Directs Human Resources' Managers and Consultants in the communication, interpretation and administration of corporate human resources policies and programs.

Provides organization development leadership including human resource planning efforts.

What Will You Do?

Compensation:

• Consult and advise business partners on effective compensation program and decisions at the unit and individual level.

• Ensure the communication and execution of `pay for performance' and other aspects of our compensation philosophy.

Organization Effectiveness & Design:

• Maintain business partnership by participating in the business planning and management process and implementing strategies to support major initiatives.

• Ensure operating model, org design and workforce planning are aligned to business and talent strategies

• Implement appropriate change management, manager assimilation, team building and related tools and processes. Assimilate key talent into the organization.

• Assist with the needs assessment and determination of management and leadership training for business areas, in support of the Business Head/Lead HRBP.

Performance Management:

• Ensure work environments and workplace practices promote a positive employee relations environment free of discrimination, harassment, or any form of unfair or unethical practice.

• Conduct investigations, site assessments, and IDRs (all related forms of complaints) that ensure objective evaluation and resolution of issues.

• Provide management with collaborative consultation on sensitive or complex employee relations issues.

• In support of the Business Head/Lead HRBP, review and monitor performance management process to ensure quality, timeliness and effectiveness for business.

• Provide training and consulting in effective employee performance management practices.

Employee Development/Talent Management:

• In support of the Business Head/Lead HRBP, continuously assess the business areas talent pool and competencies/readiness so that we execute a 'right person, right job, right time' strategy.

• Ensure the identification and execution of business area's strategies to mitigate the risk of turnover of 'key' talent.

• Provide assistance and support to management in developing an employee population which is diverse.

• Influence the use of tools such as skills assessment/gap analysis in order to better understand organizati