Associate Director, Substance Use Disorder Program

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Associate Director, Substance Use Disorder Programs will lead the growth and expansion of Spring Health’s Substance Use Disorder Program within Specialty Care. This is a full time position that is fully remote that will report to the Senior Director of the Specialty Care Programs.

What you’ll do: 

• Serve as clinical lead for SUD providers, peer recovery, and care navigation teams 
• Lead design and development of comprehensive SUD treatment programs and scaling the existing program
• Lead tracking and reporting on program outcomes
• Monitor and drive team performance on KPIs, including engagement in care
• Partner with Business Strategy, Product and Operations team members to drive program KPIs
• Develop integrations with health plans and build referral channels for identifying and routing members to care
• Support sales and account management teams as clinical expert
• Manage external partner provider relationships

What success looks like: 

• Launch net new services for our existing SUD program by EOY
• Maintain clinical quality and utilization outcomes of our SUD program
• Scale existing SUD services

What you’ll bring: 

• Licensed behavioral health practitioner (psychologist, social worker, therapist, or counselor)
• Must have experience in direct care provision of substance use disorders (SUD). 
• Preference for experience with highly acute populations in higher level of care settings (e.g. IOP, PHP, Residential, Inpatient/Detox)
• Preference for experience providing direct clinical care to both adults and adolescents SUD
• Must have experience with evidence-based treatments for SUD, including extensive training and experience in harm reduction, recovery-oriented,  and abstinence-based models and a working knowledge of the American Society of Addiction Medicine (ASAM) Criteria
• Must be data driven and research-informed
• Must have experience working on interprofessional teams to manage patient care (e.g. psychiatry, peer support, case management, nursing, etc)
• Must have experience in clinical program management
• Must have experience with clinical program design and implementation including experience collaborating with Product teams to build care team tools 
• Must have 3+ years of experience managing clinical teams with demonstrated ability to inspire and lead a high-performing and highly-valued team 
• Knowledge of and experience with healthcare systems including health plans
• Startup experience strongly preferred
• Comfort with EHRs and electronic case management tools
• Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.)
• Proactive approach to project management
• Experience