Sr. Product Manager - Equipment Selection Experience

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

When you join Caterpillar, you're joining a global team who cares not just about the work we do, but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

In Cat Digital, we serve our customers and dealers by building industry-leading digital solutions. We are building a new team to deliver best-in-class customer-facing experiences that match customers to our industry-leading range of machines, engines, power systems and other primary products. We are looking for an experienced, strategic product leader to lead a team of digital product specialists responsible for bringing these experiences to life for our customers.

The ideal candidate has experience leading product teams responsible for planning and delivering experiences such as conversion-focused enterprise websites, apps and/or eCommerce solutions for industries such as manufacturing, automotive, retail or other B2B enterprises.

What You Will Do:

• Leads a team of 6-8 experienced team members across roles such as Product Managers, Product Owners and Business Analysts

• Leads discovery, strategy and solution design activities for new customer-facing tools tied to product selection

• Accountable for delivery of multiple new product selection tools within defined timelines and budgets

• Manages prioritization of epics, features and enhancements for both existing and future state, with initial priority on new product builds

• Partners upstream with Caterpillar's business units to understand marketing strategy, commercial plans and product priorities

• Partners downstream with Application Engineering, Platform and AI teams to develop and deploy new features and new releases on schedule

• Drives a culture of teamwork, inclusion & connection, and focuses on ensuring the team prioritizes meaningful, impactful work

What You Will Have:

KEY SKILLS:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Prioritizes features based on knowledge of the customer and impact to the business

• Analyzes and discusses strategic and tactical approaches with key stakeholders, often translating complicated technical concepts into simple, non-technical language

• Coaches others in decision-making models, processes, and practices

• Anticipates potential issues to enable effective decision-making when quick action is required

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Adapts documents and presentations for the intended audience

• Demonstrates both empathy and assertiveness when communicating a need or defending a position

• Communicates well to all audiences, including team members, peers, leaders and executives

• Employs appropriate methods of persuasion and compromise when working with stakeholders

Digital Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a digital product; ability to manage current uses, future plans, and product vision.·