Director of Business Operations, Women's Basketball

Duke

Athletics

 

Athletics is committed to cultivating and promoting a diverse, equitable, and inclusive environment. Our collective success within and beyond the competitive arena depends on each community member being and feeling welcomed, respected, and valued. Through continuous education, reflection, humility, and accountability, we strive to develop leaders who embody these ideals.

Read more about Duke Athletics’ Commitment to Diversity, Equity, Inclusion, and Belonging by visiting this website: https://goduke.com/sports/2022/12/9/diversity-equity-inclusion-and-belonging.aspx

 

Working Title: Director of Business Operations, Women’s Basketball

Position Summary:

The Director of Business Operations for Women’s Basketball at Duke University is responsible for overseeing and aligning the business operations of the program with a strategic focus on revenue generation, NIL advancement, donor engagement and brand development. This individual will serve as a key advisor to the Head Coach/Sport Administrator and a cross-functional leader connecting internal and external stakeholders to elevate the program’s national profile.

 

Work Performed:

Revenue Strategy & Growth

· Lead the development and execution of a comprehensive revenue generation plan targeting $8M+ annually through donor relations, corporate partnerships, NIL activations, game day activations, and experiential platforms.

· Oversee and refine revenue sharing strategies to ensure equitable and impactful distribution aligned with team goals and individual value.

· Partner with Iron Dukes and Learfield to cultivate, solicit, and steward major gifts and corporate sponsorships.

· Lead premium donor engagement strategies, including in-game activations, themed events, and hospitality experiences in conjunction with Director of Revenue Development for Women’s Basketball.

· Collaborate with marketing, ticketing, and Learfield to ensure seamless delivery of high-impact experiences for fans, donors, and partners.

· Monitor game day performance metrics and fan feedback to optimize revenue-driving strategies.

· Maintain a real-time revenue dashboard to track donations, sponsorships, and business performance metrics.

NIL Leadership & Athlete Branding

· Build and lead a compliant NIL strategy, including athlete brand valuation, partnership matchmaking, and long-term brand development.

· Serve as a program-wide liaison between athletes, compliance, donors, partners, and institutional leadership.

· Provide strategic guidance and educational programming to empower athletes to maximize their NIL opportunities.

Roster Management & Program Planning

· Collaborate with Head Coach and support staff on strategic roster management, including scholarship planning, NIL-related decision making, and long-term recruiting infrastructure.

· Develop systems that integrate business intelligence into recruiting and retention decisions.

· Align player development, NIL, and financial models to support competitive success and holistic athlete support.

· Integrate a roster value framework to help assess the athletic, academic, and marketability impact of each athlete on the program’s ecosystem.

Strategic Planning & Campus Integration

· Develop a multi-year business and branding roadmap in collaboration with program leadership.

· Act as a program ambassador with internal and external stakeholders, including campus leadership, donors, alumni, and community organizations.

· Evaluate and report on key performance indicators (KPIs), ROI, and impact metrics across all business areas.

Operations & Innovation

· Create and execute business and operational plans tied to strategic goals, including fan engagement, donor experience, and branding efforts.

· Develop reports and presentations for internal and external stakeholders, including Head Coach, ADs, donors, and advisory boards.

· Lead cross-functional collaboration across Duke Athletics departments including compliance, development, alumni, marketing, communications, and student-athlete services.

 

Qualifications: