REVENUE SERVICE CENTER MANAGER I - SES - 73000306

Requisition No: 843222 

Agency: Department of Revenue

Working Title: REVENUE SERVICE CENTER MANAGER I - SES - 73000306

 Pay Plan: SES

Position Number: 73000306 

Salary:  $76,999.92 - $80,499.96 / annually 

Posting Closing Date: 12/26/2024 

Total Compensation Estimator Tool

Florida Department of Revenue

General Tax Administration

Revenue Service Center Manager I - SES

Marianna and Panama City

This is an Internal Agency Advertisement

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY: This is a Revenue Service Center Manager I - SES position in the General Tax Administration Program, Receivables Management Process. This position manages both the Panama City and Marianna service centers. The incumbent manages supervisors and customer service staff who recover uncollected, unreported, and unpaid debts, and provides technical tax information and tax registration functions to the public. The incumbent also conducts conferences with taxpayers to resolve complex tax cases, manages the facilities, budget, oversees personnel actions, and ensures compliance with state laws, rules, and Department policies and procedures. Additionally, the incumbent assures a professional setting, image, and safety for all employees to secure an environment conducive to productivity and efficiency.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• One year of management experience within the Florida Department of Revenue, General Tax Administration Program, Receivables Management Process.

SPECIAL NOTES:

• This position requires travel to the Panama City and Marianna service centers. This position travels locally to taxpayers’ business locations. In addition, occasional overnight travel may be necessary for training purposes. For all travel, you will use your own means of transportation. Travel costs will be reimbursed according to agency policy.
• Sometimes this position requires overtime (this may include weekends).

SALARY: $76,999.92 - $80,499.96

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Hunter Dutton, (850) 717-6809, Hunter.Dutton@floridarevneue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vaca