Duty Airport Manager

Company Description

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to make an impact with our New York operation and help grow the Qantas brand
• Together we’ll achieve goals and objectives
• Full time permanent position based in New York, JFK
• $75,000-$85,000 USD

*Please note, applicants must have unrestricted working rights to live and work in the USA. No sponsorship is available at this time.

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends, and drives every individual in our team to make tomorrow better than today for our customers.

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.

Airports are the heart of our operation. It’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward.  The work you will do will require courage.  Courage to challenge the norm, to voice opinions or present new ideas.  We take this in our stride and see it as an opportunity to do something we’ve never done before. We’ve built a high performance culture, and you can be sure we’ll hold you to those expectations. You’ll be challenged to make the impossible possible. Along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other. 

As a Duty Airport Manager New York, JFK, you will be responsible for managing Airport operations & business through the optimisation of safety, customer service delivery, on-time performance and financial & cost controls. You will contribute to the Airport team through effective leadership managing the JFK operation including the after-hours responsibility for Qantas operations in a complex environment.

What you’ll bring to the role:

• Operational management experience in aviation and/or a similar safety related industry.
• Highly developed people leadership skills including performance management, coaching, mentoring and development
• Be customer focused with excellent relationship building skills
• Exceptional stakeholder management skills
• Positive and analytical approach to problem solving and the capacity to produce results within specified timeframes
• Excellent written and verbal communication skills
• Ability to influence positive outcomes at all levels
• Commercially focused with the ability to correctly assess the impact of decisions on business outcomes
• Ability to focus on costs and work within a budgetary framework.
• Proven track record of achieving KPI targets
• Proven record of successfully managing change and implementing continuous improvement activities
• Demonstrated commitment to managing a safe workplace
• Able to work under pressure in a constantly changing operational environment.
• High standard of personal presentation and professional conduct

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15