Director, EHR Implementation

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. 

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.    

Description:  

The Director, EHR Implementation architects and executes EHR implementation strategies for clients and builds client-executive relationships into trusted advisory partnerships. This role serves as a subject matter expert in EHR implementation strategies and methodologies, including Community Connect and Refuel optimizations, for both the company and its clients.  

 

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 

 

Duties and Responsibilities: 

• Serves as delivery leader in implementation and optimization client engagements 

• Independently plans, executes, and leads implementation and/or optimization engagements of varying size and complexity 

• Manages resource management, budget, forecasting and utilization reporting to ensure projects are completed on time and within budget 

• Develops client-facing roadmaps and project plans and positions the firm for long-term revenue gain with clients and unified positioning sales opportunities 

• Owns, manages, and contributes to the development of service methodologies, best practices, and products 

• Partners with Managing Director, Executives and Sales team on sales enablement and pursuit activities including proposal development and RFP/RFI responses 

 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

  

Desired Competencies:  

• Accountable- Holds self and others accountable to meet commitments 

• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge