About the Team

New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers, leveraging the DoorDash platform. New Verticals include the DashMart, Convenience, Alcohol, Grocery, and Retail businesses. These categories bring about new challenges and opportunities to build something at DoorDash from the ground up.

About the Role

You will help shape DoorDash's future Catalog strategy in convenience, grocery, alcohol, and retail as we transition the team to become a Machine Learning/Artificial Intelligence-first platform. As part of this journey, you will lead some of the most strategic programs to ensure catalog excellence. Your work will be highly visible and impactful - with the entire DoorDash New Verticals catalog in scope, you will impact tens of millions of items on the DoorDash platform and the customer experience in partnership with Machine Learning, Engineering, Product and Data Science teams. You will partner with teams across DoorDash and beyond to build a world-class catalog system that works for all 3 sides of the marketplace (Merchants, Dashers and Customers) and our emerging 4th side (Advertisers). Your work will enable merchants and advertisers to onboard quickly and merchandise effectively, customers to make informed buying decisions with rich merchandising, and Dashers to know exactly what to shop, and where. You will report to a Senior Manager on the New Verticals Catalog, Fulfillment and Logistics team.

You’re excited about this opportunity because you will…

• Lead. You will lead a team to develop an operating playbook to establish processes and guidelines to drive our ML/AI powered Catalog strategy forward. You will oversee the development of Machine Learning models to ensure they are aligned with our business objectives and ensure the accuracy and relevance of data used in these models.
• Build. You will build a massive high-quality product catalog with perfect information (e.g. - product photography, item descriptions, and other rich metadata), high quality scores and operational checks and controls. This means everything from high-level strategy to operational details.
• Strategize. You will help develop the strategy for groceries/perishables and general retail operations. You will create quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will help these teams identify opportunities for enhancing our existing product offering and methods to improve delivery quality.
• Collaborate. You will advocate internally for solutions to enhance the user experience. Where a product or operations solution is needed to unlock growth and reduce cost, you will advocate for those resources with your central partners.
• Analyze. You love working with data and using data to drive business decision-making. 
• Learn. You will be immersed in our US and International grocery and retail operations. You will learn about our product and in-store operations, product roadmaps, and our current and future capabilities.

We’re excited about you because…

• You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
• You’re analytical. You’re comfortable building complex SQL queries across multiple data sources and have experience with data visualization and dashboarding tools.
• You have 6+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to achieve audacious goals.
• You have 1+ years of people management experience. You will manage a team and drive outcomes through your own work and those that report to you.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can