APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

LDMO Financial Aid/Student Financials Team ERP Analyst (ERP Analyst – Senior Professional or Advanced Professional)  

The LionPATH Development and Maintenance Organization (LDMO), a unit of Penn State Information Technology’s Academic Technology and Customer Experience organization, is looking for a highly motivated, knowledgeable, and proactive individual to fulfill the role of LDMO Financial Aid/Student Financials Team ERP Analyst. ERP Analysts ensure the reliable performance of Enterprise Resource Planning (ERP) systems; troubleshoot and resolve any ERP related system and user issues; participate in projects to gather user requirements, design, configure, test and implement ERP systems and applications; monitor system performance and usage to maintain security and reliability; coordinate new software fixes and upgrades; recommend new features or changes to configuration/ workflows based on user feedback; and more.  

Note: Penn State’s Student Information System (SIS), referred to as LionPATH, is Oracle’s PeopleSoft Campus Solutions. 

• ERP System Management: Evaluate, analyze, and maintain ERP systems; act as a liaison between technical staff and University functional offices/user groups. 

• Stakeholder Collaboration: Communicate effectively and maintain strong, collaborative relationships with multiple University functional offices and stakeholders. 

• Customer Support: Provide advanced customer service and functional support to end users in the Financial Aid and Student Financials areas; assist with implementing workarounds when system issues affect operations. 

• Business Needs Analysis: Determine options for addressing new business needs or requirements through existing system functions; develop clear requirements