Associate Director, Pharmacy Services, Onsite

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose:

The Associate Director, Pharmacy Services reports directly to the VP and drives focus on pharmacy practice and dispensing for all programs including Patient Assistance Program (PAP), bridge, and product replacement. This role is responsible for the overall strategy, direction, operational processes, and tools of the pharmacy. The Associate Director ensures the highest standards in compliance, employee safety, product quality, customer service, and productivity within the Covered Entity. Additionally, the individual must have a comprehensive understanding of the characteristics of healthcare drug reimbursement to ensure efficient and effective service delivery.

Responsibilities:

• Oversee the day-to-day operations of the pharmacy to ensure efficient and effective service delivery. Develop short and long-range goals/objectives, policies, procedures, budgets, strategic and operating plans for the pharmacy.
• Manage relationships within the pharmacy, multiple PAP teams, AbbVie Access Support (AAS) and other internal and external stakeholders to ensure programs meet the needs of our patients.
• Ensure the highest standards in compliance with regulatory requirements. Promote a culture of safety and quality, ensuring employee safety and product quality. Manage adherence to all corporate, division and departmental procedures and policies as well as pharmacy law. Partner and align with the Quality & Compliance Director and Privacy Officer to facilitate/ensure compliance to HIPAA and address potential patient privacy concerns.
• Lead and mentor pharmacy management, fostering a collaborative and supportive work environment. Provide feedback to others to buil