VP, Relationship Management

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

The Relationship Management division is accountable for advisor satisfaction and retention. There are multiple strategies, tactics and metrics the Relationship Management team utilizes to drive those two outcomes. Each VP – Relationship Management (VPRM) supports a territory of 120 and 150 independent advisors with assets between $8B – $12B and acts as a primary business partner, connector, and loyalty strategist.

Responsibilities:

• Develop a master understanding of the advisor, their business objectives and their impact on the organization

• Drive overall advisor satisfaction, revenue and asset growth, profitability; introduce LPL Financial services and products

• Prepare and curate business strategies and engagements at LPL conferences throughout the year

• Support internal partners and programs through strategic connection and referrals

• Assist the Business Development team with recruiting opportunities representing Relationship Management and the firm

• Host advisors at our headquarters locations to further develop relationships and strategic awareness

• Engage in frequent interactions with LPL executive leadership and management across the organization to achieve outcomes and increase firm-wide understanding of our advisors’ businesses

• Participate in various internal committees and project teams providing thoughtful insight and advisor perspective while recommending timing, content and delivery methodologies

• Embrace change and competing priorities to ensure both LPL’s and the advisor’s expectations are met; present complex topics for discussion across multiple functions and adeptly speak to multiple sides of issues in order to drive informed decision-making

• Understand industry trends, products, platforms, resources and opportunities

• Demonstrate the highest levels of engagement and peer leadership within the team

• Conduct comprehensive annual Business Assessments and detailed reviews with advisors

• Document advisor activities, business opportunities, communications in the Salesforce CRM on a timely basis

• Develop a response plan to maintain or improve advisor satisfaction, overall sentiment and attrition risk

• Understand all areas related to the management of a successful practice including systems, technology, roles, responsibilities, marketing, sales process, product knowledge and financial planning with specific expertise in product & platform, advisor workflow, regulatory training and service and operations

• Create and execute regular travel rotations maximizing effectiveness and meeting the demands of covered advisors

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• Bachelor's degree in Business, Finance, Economics, or related field preferred

• Minimum of 10 years’ experience in Financial Services, preferably in a B2B sales and/or progressive client service, relationship management, practice consultant role

• High level awareness of industry competitors across channels including platforms, services, systems and products

• Series 7 required; Series 66 required within 120 days

• Ability to travel is required

Preferences:

• Strong written and verbal communication skills (advisor-facing and executive-facing), follow-through and organizational skills

• Experience operating a Contact Management System, specifically Salesforce

• Experience with SmartSheet, Microsoft Teams as well as standard MS Office Applications such as Excel and Word

 

Pay Range:

$125,625-$209,375/year

 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at