Certified Phlebotomy Technician and Lab Assistant, Lead

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

• Build positive relationships, inspire others to perform at a higher level, and provide input on career development plans in support of retaining an accountable workforce.
• Provide guidance, technical direction, and training to staff, and assist with scheduling.
• Function as point of reference for staff.
• Provide input on performance reviews.
• Oversee quantity and quality of work performed.
• Coordinate work of staff and follow up on assigned tasks.
• Instruct staff on operational policies and procedures.
• Provide direction to staff to ensure all new hire training and annual trainings are completed on time.
• Follow all established guidelines for venipuncture, finger stick, heel stick, and collection of body fluid specimens.
• Complete all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Identify problems that may adversely affect test performance or reporting of test results.
• Any identified problems require immediate notification to technical CLS supervisor.
• Workstation and laboratory areas are kept clean in accordance with departmental and regulatory standards.
• Maintain lab supplies and materials at appropriate stock levels.
• Monitor and adhere to laboratory safety per the FHCSD chemical hygiene plan and safety processes.
• Perform specimen handling, storage of specimens and processing according to Laboratory Procedure Manual.
• Follow the Laboratory’s procedures for specimen handling and processing, reporting, and maintaining records of patient test results.
• Input order entry, pending log and cancellation of specimens into the computer tracking system.
• Perform clerical duties related to reporting of results and distribution in a timely manner.
• Perform Point-of-Care Waived Test according to Laboratory Procedure Manual.
• Perform other duties as assigned.

Requirements:

• High School Diploma, GED Equivalent or Certified Phlebotomy Technician Certificate from an approved DHHS training facility Required.
• Current California license or certificate as a Phlebotomy Technician.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training.
• Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

• 3 years of experience as a Certified Phlebotomy Technician.
• Demonstrated experience as a leader preferred.
• Knowledge of supervision, performance management, and employee disciplinary protocols.
• Ability to work well in both a team-based environment and independently.
• Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced high-workload environment.
• Demonstrated ability to be culturally sensitive and respect diversity.
• Bilingual in English/Spanish or other language preferred, or may be required depending on assignment.
• Demonstrated ability to maintain good working relationships with employees, coworkers, and departments.
• Good interpersonal and customer service skills.
• Good organizational skills, attention to detail, and time-management skills.
• Possess strong motivation to meet deadlines and achieve goals.
• Good written and verbal communication skills to include ability to communicate effectively