Salesforce Administrator/Developer (Hybrid)

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers!

Job Description

As a Salesforce Administrator/Developer, you will play a vital role at Cash App. We are looking for an experienced Salesforce professional to collaborate with our technology and business partners to analyze our internal processes, design, and develop scalable Salesforce solutions for specific business requirements. Our Salesforce instance is critical to our organization’s success, therefore you should always keep the org-wide platform health in mind when designing and developing new solutions. As a seasoned Salesforce Administrator/Developer, you will also coach and mentor junior team members and help the team grow. We are looking for an individual that is proactive and passionate about operational excellence and continuous improvements of our Salesforce platform.

You Will

• High proficiency with Salesforce configuration and development. Creative thinker and problem solver, anticipates problems, and develops solutions with little to no supervision or direction needed. 
• The primary focus of this hybrid role is Salesforce.com configuration, with secondary responsibilities in code customization and architectural design.
• Work on complex business and technical problems, analyzing and evaluating current business methods and procedures for improvement.
• As a seasoned Salesforce Admin/Dev, you will be expected to mentor and support junior team members
• Partner with team and stakeholders to develop and support SFDC custom solutions, while keeping operational excellence in mind
• Design and implement new methods, procedures, and systems (config and/or code) to improve the productivity, processing, and flow of information with end users
• Provide consultative services to partners and stakeholders 
• Act as an escalation point for issues and contribute positively to the success of the team in a fast paced environment
• Build effective cross-functional relationships
• Participate in an on-call rotation
• Innovative and demonstrates intellectual curiosity

Qualifications

You Have 

• 5+ years of experience working with Salesforce, this includes platform configuration and custom development such integrations, web services, Apex, SOSL, SOQL, LWC, APIs 
• 3-5 years of relevant experience with emphasis in applications and systems development, database and middleware technologies.
• Salesforce certifications: admin, advanced administration, app builder, developer
• 3+ years participation & support for UAT and release management.
• Good understanding of Salesforce Tech Stack, SDLC, development tools, CICD
• Hands on experience with Salesforce technical limitations and considerations while designing the solution
• Working experience with Large Data Volume
• Strong communication, customer service, troubleshooting, and organizational skills and the ability to complete assigned work with minimal instruction and supervision
• Previous roles in a high growth, tech environment preferred
• Prior relationship building skills coupled with the ability to mentor and coach junior team members
• Experience with enterprise application of Salesforce Service Cloud preferred, including OMNI-Channel

Technologies We Use and Teach 

• Lightning, Apex/LWC hands-on experience is a must
• API, Web Services
• Working knowledge of technologies like AJAX, JQuery and JSON
• Strong knowledge of Salesforce Objects and Data Model
• Strong declarative knowledge, understands tradeoffs of using code, flow, or both

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones bas