Consumer Banking Anti-Money Laundering/Know-Your-Customer Officer II - Associate

AML/KYC Governance & Oversight team provides oversight and guidance so that the business delivers Anti-Money Laundering (AML) and Know-Your-Customer (KYC) strategies to assure our product and our customer base are fully compliant with Bank Secrecy Act (BSA), USA PATRIOT Act and Financial Industry Regulatory Authority (FINRA) requirements. AML/KYC Oversight works closely with various groups, such as AML/KYC Operations, Business Development and Relationship Management teams to deliver ongoing requirements for capturing, reporting and monitoring compliance with regulatory standards. 

The team is responsible for Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations; primarily KYC requirements. This includes conducting research, analysis and providing qualitative/quantitative insights to lead and direct projects and initiatives to meet our AML/KYC Standards. The role requires coordination with cross functional partners: Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level.

The individual will work in an agile environment and partner with leadership at all levels to deliver a best in class AML program. Responsibilities will include AML/KYC risk and controls oversight, overall AML/KYC governance, compiling metrics for presentation to senior management, partnering with technology teams to enhance banking applications/operations case management software, and indirect oversight of AML/KYC operations team.

Job Responsibilities:

• Aid in creating and maintaining best-in-class AML/KYC programs/projects/initiatives, from end to end including design, develop, implement, review and reporting, addressing AML/KYC risks and controls, and communicating to Senior/Executive AML Management
• Provide guidance and support to the business on research and analytical recommendations on business and/or technology requirement documents
• Perform research and analysis of AML/KYC emerging issues and ongoing projects
• Interaction with Management, Compliance, Controls, GFCC, and legal to align with most wanted improvements and the strategic goals of the program
• Positively and creatively influence change and champion mission critical change initiatives; prepare and help others to anticipate and manage through change
• Maintain the AML/KYC risk management and control framework to ensure consistent application of best practices and control standards
• Has complete ownership for timelines, deliverables, and metrics
• Prioritize work which has a major impact on the corporation/LOB
• Prioritization of deliverables based on priority, staffing, competing projects and activities
• Advise, in partnership with Global Financial Crimes Compliance, on retain/exit decisions for clients who pose sanctions risk
• Build, analyze, and report key metrics using data to inform key decisions and area of needed attention

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree or equivalent experience required
• Minimum of 5 years of financial service experience in controls, audit, quality assurance, risk management, or AML/KYC
• Background or understanding of AML/KYC requirements
• Proven track record of strong communication with Senior and Executive Leadership
• Demonstrate successful management/completion of Action Plans (APs)
• Proficiency of successful management and delivery of projects and initiatives to deployment while experiencing roadblocks
• Experience in agile product delivery and working across global teams
• Possible considerations to work non-typical schedule to accommodate partners in various time zones and ability to travel as required on occasion
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required and data analytics preferred using Excel and Access

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits an