Part-time Computer Operator

Merchants Bank, Winona, has an opening for a part-time Computer Operator. This is a job share position. Hours will generally be 8am – 4:30pm Wednesday, Thursday and every other Friday. Must be available to occasionally work on Monday and Tuesday to fill in for vacations.

This position will work with established procedures and checklists to complete daily and monthly processes. Generates reports, processes ACH and other files, and verifies data for accuracy. Must be organized, analytical, have good attention to detail skills, able to work individually, and have good computer skills.

Merchants Bank offers competitive wages and benefits for our part-time employees including vision insurance, 401(k) retirement plan; bonus plan; paid time off; and a variety of voluntary supplemental insurance options.

Please click on Apply Now or apply in person at Merchants Bank, Winona (102 E 3rd Street). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


General Summary
Performs daily/monthly processes for Computer Operations. Works with internal staff and external customers to resolve issues and answer questions. Works with others in Information Technology to aid in resolving issues, learning new processes (systems) and performing special requests. Adheres to policies created for Computer Operations area. This position requires working independently in a quiet work environment, with minimal supervision and contact with others. Works with other part-time Computer Operator to ensure daily coverage of required duties.


Primary Responsibilities and Duties
• Completes daily/monthly processes according to checklist/timing of activities and distributes notices/checks to appropriate departments.
• Ensures accuracy of daily work and work is completed in accordance with procedures.
• Runs designated processes within Signature to generate reports that are sent to Nautilus and/or distributed to various departments.
• Follows procedures to ingest statement returns/reports into Nautilus and ensures quantities of such match Nautilus system.
• Completes other tasks (i.e. Rate changes, Power Automate, Special Projects) as assigned.
• Transfers incoming customer data files to ensure they are loaded into the core banking application (ACH).
▪ Data files are received through multiple sources.
▪ Verifies with the customer the accuracy for total dollars and effective date.
▪ Forwards customers questions and corrections to appropriate department/individuals within the organization.
▪ Recording of information processed per customer.
• Ensure work is in balance at various times throughout the day.
• Understanding of duties that need to be performed for software that do not reside within the Core banking application:
▪ Report Archival system
▪ Item Processing
▪ Report Distribution
▪ Other systems as deemed necessary to complete tasks
• Work with IT Staff to document and maintain procedures that pertain to the computer operations area.
• As directed by IT staff, learn new processes as needed.
• Employee may be asked to perform other duties as required by business needs.
• Employee will be expected to complete compliance and product knowledge assignments in a timely manner.
• Employee will be expected to contribute to a positive working environment through words and actions.
• Regular and dependable attendance is an essential function of the job.
• This position is a job share that requires coordinating work schedule with other part-time Computer Operator to ensure daily coverage for shifts including vacation time off.
• To ensure continuity of Operations, this position may require availability for occasional unscheduled shifts on short notice, due to illness, or other unforeseen circumstances.

Skills and Abilities Required:
• General Knowledge of banking systems, products and services.
• Solid analytical and organizational skills.
• Excellent interpersonal communication skills required with internal staff and external customers.
• Understanding of banking and general computer terminology for proper communication between internal staff and department personnel.
• Working knowledge of IBM iSeries Operating system and Microsoft Operating systems.
• Self-motivated individual that works well with a team or individually as necessary.
• Personable, interacts well with co-workers, especially co-workers within the Information Technology department.

Working Conditions:
Little or no discomfort caused by environmental factors. Some exposure to mental/visual fatigue resulting from repetitive t