Programmatic Services Manager

About Ogury Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.   We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.   Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.   At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.   Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.   Working at Ogury At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

 

About the role: 

This role is a key member of the Americas Client Services Team, focusing exclusively on our Programmatic Business. Operating as an individual contributor, this individual will manage their own book of programmatic business.

The primary goal of this role is to drive client retention and satisfaction by ensuring best-in-class delivery and performance across all programmatic business.

 

Why you'll love this role

• Your work will directly contribute to the fastest area of growth for the company.

• You’ll shape how programmatic excellence looks across the Americas, influencing best practices, client strategy, and cross-functional collaboration.

• You’ll operate at the intersection of leadership, strategy, and hands-on execution — driving measurable results that directly impact client satisfaction and retention.

What you will be doing

• Own escalation management and ensure successful launch, optimization, and delivery of programmatic campaigns that meet client KPIs.

• Manage a personal book of high-value programmatic accounts while modeling best-in-class campaign execution.

• Partner with Sales and Product to improve workflows, share client insights, and influence overall business strategy.

• Drive client satisfaction and retention through data-driven insights, standardized best practices, proactive communication, and industry expertise.

What you will bring to Ogury

• Good start-up mentality - you are a quick and autonomous learner who thinks creatively to solve client challenges

• Attention to detail; diligent, proactive, organized, accountable, and highly-motivated team player

• Quick learner of new technologies, tools, and processes; ability to adapt to changing tides

• Strong time management and written communication skills to ensure we are effectively managing and responding to requests both internally and externally

• Familiarity with third-party tracking and online ad serving concepts 

• You have solid communication skills and be confident communicating with other areas of the business

• You’re very analytical. You can organize and process large amounts of data and turn these into actionable items

• You proactively anticipate client needs and are committed to consistently exceeding service expectations.

How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports b