Technical Writer

 

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. 
 
That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life. 

Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.  

Support GHD technical and proposal resource staff alike in developing detailed, complex content for business level (priority) proposals, followed by, pending availability, technical reports, client-facing documents, and company marketing collateral

Proposals:

On business level pursuits—the priority proposals in the Americas—the Technical Writer is an active member of the core proposal team, otherwise known as the Tiger or Dream Team (name pending). The following responsibilities cover the duration of the proposal effort, including both capture and preparation periods:

• Collaborating with proposal, business development, and technical staff to develop “win themes,” identifying supporting evidence (e.g., project experience descriptions) and strategic teaming opportunities;
• Attending all team meetings and check-ins, when reasonable; 
• Editing, updating, proofreading, rewriting, and/or fully crafting technical narratives and related marketing text (e.g., scope and approach sections of proposals) with help from involved technical staff;
• Maintaining availability during proposal preparation to edit and/or write any needed text, from section introductions, cover letters, and executive summaries, to captions and call-out boxes—making certain that GHD’s voice, team strengths, and win themes are woven clearly through the whole document;
• Occasionally taking ownership of certain sections or tasks, depending upon schedule and team member availability;
• Reviewing regularly that documents are accurate, complete, and adhering to standards for quality, format, and style; 
• Collaborating flexibly with other resource staff, such as capture managers, proposal managers, and graphic designers, by understanding their roles and respecting their experience; and
• Managing more than one active business level pursuit at a time (given the size of the pursuit), adhering to all proposal schedules. 

Additional assignments:

When not occupied by business level pursuits, Sr. Technical Writers can support such additional responsibilities as:

• Editing technical reports and memoranda (“chargeable” work) intended for GHD clients;  
• Working with technical staff and project managers to determine client’s preferred style and develop client-based style sheets; and
• Crafting internal GHD text and documents (e.g., training modules, announcements, company-wide collateral). 

General Responsibilities:

• Know and advocate GHD’s style, as laid out in the GHD Writing Style Guide, supporting staff training in best practices, as needed
• Accommodate technical staff members' individual styles and preferences, within reason and without compromising consistency or GHD standards
• Review all text for accuracy to produce high-quality documents
• Maintain daily, detailed time sheets
• Proactively communicate with both technical staff and proposal resource team members to ensure accurate and timely sourcing of needed materials and data
• Maintain regular communication with your manager to coordinate workload assignments

Key Performance Indicators:

• Effectively translate technical (e.g., engineering, environmental science, planning) language into clear content accessible to a wide variety of potential audiences
• Effectively translate differentiators and strategic win themes to develop compliant, concise, and compelling winning proposals
• Accurately apply GHD visual and writing style guidelines—especially as they evolve—maintaining consistency across GHD documents
• Meet both internal and external deadlines
• Collaborate successfully and respectfully with marketing colleagues on business level proposals
• Understand and advocate for the winning work processes that guide business level pursuits