Oracle Business Analyst

Department Overview

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enabling OHSU to effectively manage information to accomplish its missions.

 

This position will be part of a dynamic, energetic and highly collaborative team that supports the organization in the use of data and information to further OHSU's mission to strive for excellence in education, research and scholarship, clinical practice and community service. Members of the Business Intelligence and Advanced Analytics (BIAA) team work to apply knowledge and best practices to develop, analyze, implement, maintain, and assist end users in leveraging applications and BI Tools (Power BI, Cognos, Tableau, etc.) to analyze enterprise data for informed decision making throughout the organization.

Function/Duties of Position

 System Analysis, Design, and Development

• Conducts analysis that identifies current business process and identifies system inadequacies.  
• Analyzes applications and systems to identify opportunities for simplification and enhancement.  
• Analyzes requirements and design solutions to meet customer needs.  
• Consults with users to identify and document workflow issues, output needs and to determine overall functional and technical system requirements and specifications.  
• Supports and may lead new business process implementations. 
• Collaborates with developers to design and develop enhancements and interfaces for software applications. Performs unit and integration testing, troubleshoots production issues and provides user support.  
• Develops plans to correct problems that may include modifications to user procedures, user data entry instructions, user training, and/or database correction proposals. 
• Use the knowledge gained by working with business partners and through prior experience to analyze enterprise applications including CANDID, Oracle EBS, Epic and Banner in order to meet application and reporting requirements.

Systems Support

• Triage and address issues as they arise based on customer incidents and change requests. 
• Works with application technical support to facilitate the timely resolution of Service Requests.
• Facilitates user testing for all impacted systems as a result of approved process and system reporting changes. 
• Translates technical specifications and requirements into informative, user-friendly test plans for end-user acceptance testing. 
• Communicates impact of business process changes to management and client groups.
• Coordinates the escalation and resolution of software processing problems with other ITG and vendor support specialists.

Project Coordination

• Provides level of effort estimates to support resources planning.
• Facilitate and collaborate work planning for CANDID Application with technical teams, including CANDID Analytics and the Financial, Supply Chain, and Facilities Applications (FSCA) team.
• Develop plans and collaborate with development teams for complex information technology projects as assigned.
• Monitor project execution and provide project updates.
• Works with the CANDID and FSCA leadership to define and track development roadmap.
• Contributes to the development and maintenance of project tracking tools including enhancement and defect tracking lists, maintenance logs, system upgrades and triage calendars.
• Collaborates with key stakeholders across the organization, including facilitating meetings, tracking deliverables, and reporting progress.

Continued professional development.

Other duties as assigned.

Required Qualifications

Education and Experience

• Master’s degree in computer science, a related field, or a clinical field and four years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Bachelor’s degree in computer science, a related field, or a clinical field and six years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Associate’s degree in computer science, a related field, or a clinical field and seven years' work-related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Equivalent combination of educati