Quality Architect

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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About the Team: The Quality Engineering team at Salesforce is the bedrock of trust for our customers. We are responsible for the end-to-end quality, performance, and reliability of the Salesforce platform and its suite of products. As Salesforce continues its journey on Hyperforce, our public cloud infrastructure built on AWS and GCP, the challenge of ensuring quality at scale has never been more critical. We are a team of passionate engineers dedicated to building and implementing innovative quality strategies that ensure our products are robust, scalable, and secure in a complex, distributed cloud environment.

Job Summary: We are seeking a visionary and deeply technical Software Architect for Quality Engineering to define and drive the overarching quality strategy for the Salesforce platform. This is a pivotal role that will shape how we approach testing and quality assurance in the Hyperforce era. You will be responsible for architecting a comprehensive quality framework that spans from unit and integration testing to end-to-end performance and security validation. The ideal candidate is a strategic thinker with a strong background in software development, quality assurance, and public cloud technologies, who is passionate about building quality into the development process from the very beginning.
 

Responsibilities & Duties:

• Architect a Holistic Quality Strategy: Design and implement a comprehensive, modern quality architecture for the Salesforce platform, considering the unique challenges and opportunities of the Hyperforce public cloud environment (AWS/GCP).

• Lead Test Automation Frameworks: Drive the vision and technical direction for our test automation frameworks. Ensure they are scalable, efficient, and capable of supporting continuous integration and continuous delivery (CI/CD) at a massive scale.

• Champion Quality Best Practices: Act as the primary advocate for quality across the engineering organization. Promote a "shift-left" mindset, embedding quality gates and best practices throughout the entire software development lifecycle.

• Risk-Based Test Management: Analyze complex system architectures and project requirements to identify high-risk areas, and design a testing strategy that prioritizes efforts effectively.

• Environment and Data Management Strategy: Define the strategy for managing test environments and data within our Hyperforce infrastructure to ensure stable, reliable, and consistent testing.

• Cross-Functional Leadership: Collaborate closely with development, operations, and product management teams to ensure quality is a shared responsibility and a key consideration in all architectural and design decisions.

• Mentorship and Guidance: Provide expert guidance and mentorship to quality engineers and developers on testing best practices, modern tools, and advanced testing techniques.
   

Successful candidates will have the following skills:

• Deep Quality Expertise: Industry-expert level in understanding of quality concerns and validation techniques. Able to drive behaviors and initiatives that both focus on quality and throughput through innovation and processes.

• Strong Architectural Acumen: The ability to design and architect complex, large-scale quality frameworks and test automation solutions. Evaluate the pattern of defect insertion resulting from our software development activities. The candidate will advocate for process/technical changes  to reduce or prevent defects in future projects. Drives discussions and articulates to any internal or external audience how our software development processes ensure consistent high-quality results.

• Cloud-Native Proficiency: In-depth knowledge of public cloud platforms, particularly AWS and/or GCP, and their associated services and architectures.

• Test Automation Mastery: Ex