Remarketing Title Administrator

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting resumes for the position of Remarketing Title Administrator.

Principal Purpose of Position:  

• Promptly log all incoming titles to initiate proper workflow
• Effectively manage all workflow in title administrator workbaskets within the UVIMS system (relocation basket/title request/title problems baskets) per departmental goals
• Review titles for accuracy and salability
• Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor
• Prepare titles and ownership documents in connection with vehicles sales and/or state applications
• Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines for title problem resolutions.
• Serve as the primary person who resolves post-sale title adjustment requests – customer service
• Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future vehicle and equipment sales
• Become the primary point of contact for remarketing title related issues within your region by establish and maintain direct relationships through regular email and phone communication with DMVs, vendors, internal and external customers, buyers, sellers, auction title clerks
• Review and maintain client and remarketing channel Powers of Attorney
• Collaborates with departmental leadership and peers to ensure individual expectations are met and to support departmental goals
• Positively contributes to departmental morale

Education and/or Training:

• High School Diploma or equivalent, a degree in Business Administration or relevant field preferred
• Additional education, certifications, or experience are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

Relevant Work Experience:

• 0-2 years’ experience in administrative services, title work or related fields
• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

#LI-LS1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement