Senior Manager, People Communications

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

We’re looking for a talented and skilled communicator to join TransUnion’s communications team as a Senior Manager leading People Communications. You’ll serve as the lead communicator for our HR team accountable for leading a team of two to develop creative strategies and content to engage and inspire TU associates, and position our company as an employer of choice. Your work will help strengthen associates’ understanding of the company and our impact as a Workforce for Good, and also build their connection with our brand and each other. Your team will develop narratives and campaigns supporting a diverse set of initiatives including career development, total rewards, culture, DEIB, social impact and sustainability.

This role will serve as lead strategic partner to our HR, Sustainability and Financial Inclusion colleagues, and a consultative mindset and leadership presence are critical. You’ll lead conversations with key stakeholders to understand their business objectives and priorities, then develop and oversee execution of the strategies that deliver the mutually determined outcomes. A journalistic mindset – the ability to see news from the audiences’ perspective and ask questions of business partners to drive for clarity – is essential. Equipped with that information, you’ll guide your team to develop creative and compelling communication plans and deliverables, including leadership communications, intranet articles, presentations, videos, Teams posts, digital signage and other associate-facing materials, as well as external content intended to position our company as an employer of choice. Along the way, you’ll track key performance metrics, listen to feedback, and adjust plans as needed.

Periodically, you’ll also support additional Corporate Affairs & Communications strategic projects/initiatives as required.

This is a great opportunity for an innovator to contribute your creativity and make a meaningful difference as we engage our associates during a dynamic time of growth.

 

• A minimum of 10 years relevant progressive experience creating strategic communications campaigns, preferably in a global corporate or agency setting

• Exceptional communication skills, including ability to write, edit and present compelling content

• Strong track record developing, executing and measuring the success of strategic communication programs leveraging a variety of digital and traditional channels

• Leadership presence, diplomacy and ability to form effective, consultative working relationships with key stakeholders

• Ability to develop a high-performing team

• Proven aptitude to conduct thoughtful analysis of stakeholder needs, translate business needs into communications plans, and produce strong strategic and tactical communications plans

• Ability to work independently in a complex environment with general direction from leadership

• High accountability to deliver excellent communications with professionalism and creativity, including resource management, prioritization and organizational skills

• Comfortable with change and working under deadline pressure in a dynamic environment

• Creativity, flexibility and initiative with a learning mindset

• Bachelor’s degree 

We'd Love to See:

• Experience communicating with a diverse international audience

• Experience working with financial services and/or technology companies

• Experience working with human resources and/or community relations disciplines

• Advanced degree

• Fluency in Spanish, French or Portuguese