Senior Manager, Retail Transactions

Scout Motors   

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

Scout is all about respect.  Respect for the environment by developing all-electric vehicles with the capability to get you to any location.  Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation.  Respect for communities by creating a company that stands for its people and its customers.  And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. 

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. 

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

• Create a strategic roadmap and services architecture for — and play a key role in determining — how Scout Motors will sell new and used vehicles to retail consumers and fleet customers utilizing processes that are cost-effective, reliable, consistent, scalable, and customer-centric. Collaborate with the Scout Digital Products team to ensure a seamless customer experience for all transaction types.
• Support and drive the definition and design of the ideal transaction process and customer experience for the sale of Scout Motors vehicles from an operational perspective, including necessary documentation, information, and third party relationships.
• Develop comprehensive knowledge of the requirements for the sale of vehicles in all states, counties, and localities in which sales activities occur.
• While maintaining acute customer focus, create, document, and operationalize the workflows necessary for the sale of vehicles in all locations within active sales markets, and design a highly efficient operating model to support these workflows.
• Create a technical support model for all sales transaction workflows and operating models.
• Support the evaluation of a vehicle finance strategy and collaborate with those responsible to smoothly integrate financial products into the sales transaction process and ownership experience.
• Support the development of digital tools and vendor integrations by providing operational inputs to the Digital Products team.
• Participate in vendor evaluations and discussions related to sales transactions.
• Provide feedback and operational insight to Scout Motors Operations as it develops standard operating procedures, transaction policies, and retail training requirements.

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. We will consider remote applicants for this role. Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in a relevant field.
• 10+ years of experience in managing automotive sales transactions.
• Technical acumen in automotive sales transactions with comprehensive knowledge of state, county, and local requirements.
• Proven experience in early-stage companies of standing up teams, developing policies and processes, creating tools and technology solutions, and pivoting to operational execution.
• Proven ability to lead and motivate cross-functional teams, with a focus on fostering a positive and inclusive work environment.
• Collaborative mindset and ability to bring together both internal and external teams behind a common vision; skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective partnerships and relationship