Jobs and Careers

East Coast Regional Director of Operations

Compass Group

United Statesfull_timeVerifiedPosted 3 May 2026

💰 $180,000/yr($55,000/yr – $180,000/yr)

About the role

Salary: $160K to $180K

Other Forms of Compensation: $55K Yearly RDO Bonus Potential

Regional Director of Facilities Management Operations in Healthcare - East Coast United States

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation, and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport with our hospital clients in the Plant Operations Division.
Key Responsibilities:
Is well versed in all aspects of Facilities Management, with a proven track record of success.
Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans.
Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.
Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills.
Demonstrates initiative and good judgment in assisting customers, clients, peers, and subordinates.
Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved
Has a high level of resilience during stressful periods and the ability to manage last minute changes.
Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region.
Ensures compliance with the Joint Commission, State Health Department, EPA, DEP, ADA, UST, and other regulatory business appointments.
Attends committee meetings to understand the needs of the client.
Ensures consistent and fair administration of personnel policies.
Manages planning, budget analysis and reporting for the Region.
Conducts quarterly business reviews and site visit reports.
Conducts regional director audits two times year at each client hospital site.
Supports new business initiatives and start up.
Qualifications:
Bachelor’s degree in engineering highly preferred; bachelor’s degree required. Master’s Degree preferred.
Ten years of Multi Unit experience in Facilities Management in an acute care hospital, required.
Experience in P&L management.
Union experience preferred.
Should have proficiency in CMMS Systems, Microsoft Excel, Word, and Outlook
Certified Health Care Facility Manager (CHFM) preferred.
Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems.
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement.
Contract-managed service experience, preferred.
Strong leadership and communication skills
Demonstrates initiative, ownership, multi-tasking, prioritization, and organizational skills.
Extensive travel required for this position (on the road about 90% of the time)
Ideal candidate will reside on the East Coast or willing to relocate to the East Coast.