Strategic Account Manager

About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

 

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

 

Position Summary

Manages customer reltionships for assigned strategic accounts. Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers. Works to meet revenue targets by increasing revenue spend per customer, and by identifying, developing and closing new sales opportunities. 

 

Provides technical support to customers and sales team to identify and close new opportunities. Responsible for the identification and support of the development of customized solutions to customer's specific design requirements.Conducts regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.

Essential Responsibilities

• Manages and facilitates the sales activities of the assigned strategic account. Conducts meetings with customers to assess customer product requirements. Makes recommendations concerning application of products.
• Develops and deploys account plans throughout the sales organization
• Acts as main contact for assigned Strategic Accounts.
• Responsible for meeting established objectives.
  • Coordinates cross functional support required to support assigned account with customers, Product Management, Engineering, Customer Service and Operations.
  • Oversees the contracts and agreements for the strategic accounts.
  • Supports business efforts to increase new business sales volume and profit margin with the assigned account.
  • Responsible for the overall customer relationship and satisfaction with Cannon.
  • Provides direction to the sales team on account strategies, programs and required actions.
  • Coordinates and consolidates major quotes, annual and multi-annual corporate purchase agreements. Becomes involved in decision and commitments on pricing, delivery: terms and conditions. Coordinates and executes major contract negotiations with OEM customers. Represents ICS in stated negotiations.
  • Performs other related duties as assigned.

Position Requirements

• Bachelor's degree in Marketing, Management or technical degree. MBA desirable.
• Minimum eight (8) years in interconnector sales or marketing.
• Strong interconnect technical acumen
• Two (2) years direct negotiating experience in marketplace.
• Previous supervisory or management experience preferred.
• This position requires visibility to controlled documents. 
• Ability to travel as required, up to 51-75% to support assigned accounts

Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only