Senior Channel Associate (Commercialization Team) - Consumer Sales MSS

Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for both care quality and research/education. Our health system has ~50,000 employees working together to provide care for millions of patients each year.

Mount Sinai Solutions (MSS) was created to drastically change the way people interact with health care. Medicine has become increasingly fragmented and transactional, resulting in ineffective patient care, provider burnout, and wasteful use of time and money. Our team is shifting the way people interact with health care by increasing access to high quality, in-network providers with an incredible patient experience.

A flagship of our business is The Health Center at Hudson Yards (HCHY); a 15,000 square-foot, state-of-the-art multi-specialty practice designed around patient experience. HCHY houses two distinct membership-based practices – one that provides comprehensive and convenient care to employees in the area, and another that provides outstanding concierge-level service and amenities to individuals seeking an unrivaled health care experience. https://www.healthcenterhudsonyards.com/about/

We are looking for talented professionals that are passionate about developing a true system of care that can create market-leading value for our customers, members, and patients and:
•    Are comfortable “playing up” and “playing down” as needed to accomplish business objectives
•    Work productively amidst ambiguity
•    Thrive in fast-paced work environments
•    Seek to improve the status quo
 

The Senior Associate – Consumer Sales will play a critical role in driving the continued growth of Mount Sinai Solutions’ direct-to-consumer business, focusing on the end-to-end sales of high-touch concierge healthcare offerings designed for high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). The Associate will be responsible for identifying and developing new business opportunities, managing a pipeline of prospective clients, and overseeing the full sales cycle—from initial outreach to deal closure and renewals.

This position provides a unique opportunity to own and grow a book of business, directly contribute to revenue growth, and shape sales strategy. Additionally, the Senior Associate will provide valuable feedback to product development and strategic operations, representing the voice of the customer. The role is highly visible, offering significant opportunities to engage with senior leadership within the Mount Sinai Health System and key stakeholders across the healthcare industry.
 

Consumer Sales & Account Management

    Manage the full sales lifecycle, from lead generation and outreach to closing deals and overseeing renewals
    Build and maintain a pipeline of high-net-worth and ultra-high-net-worth individuals, consistently meeting or exceeding sales targets
    Serve as the primary relationship owner for a book of business, providing a high-touch experience and personalized support
    Brainstorm, plan, and execute sales and marketing campaigns to attract new prospective customers

Strategic Growth

    Identify and evaluate new sources of sales growth, including untapped market segments, partnerships, and emerging trends in the healthcare space
    Develop and execute targeted strategies to engage these opportunities, driving pipeline growth and expanding Mount Sinai Solutions' market reach
    Act as the voice of the customer in cross-functional meetings, providing insights to evolve consumer programs and support the design and execution of go-to-market initiatives, including new product launches and service expansions

Optimize Processes

    Maintain accurate and up-to-date records in CRM system to ensure clear visibility into pipeline health and sales activity
    Partner with Consumer Sales team members to develop and refine sales processes and tools to improve efficiency and tracking

Other Duties as Required
 

Education and Experience

    Bachelor’s Degree required
    Minimum of three years of professional experience; Four to seven years of experience in related work preferred
    Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus
    Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus
    Experience in a fast paced, corporate environment

Additional Skills and Qualities

    Expertise in using Microsoft PowerPoint in developing presentations
    Strong communication and presentation skills
    Self-motivated team player
    Passion for health care as evidenced by academic or personal pursuits and professional experience
 

Compensat