Cybersecurity Engineering Technical Coach (Part-Time)

Job Overview 

At Flatiron School, we're changing education. For nearly ten years, we've been teaching amazing people how to code and change their lives. We give incredible people the tools to do what they love for a living, and match companies with hires who will do amazing work, take great pride in their craft and view their work as a chance to grow more.

Cybersecurity Engineering Technical Coaches (CETCs) work directly with Flatiron School students, acting as supplementary instructors while students are working through the curriculum. CETCs interact with students primarily through Flatiron School's “Pair with a TC” service, delivering one-on-one support through text-based chat and through video calls, helping students uncover the solutions to technical labs and assignments by guiding them through a process of directed inquiries and incremental hints.

Furthermore, CETCs may have opportunities to provide additional support to students by hosting office hours, leading concept reviews, and being available during lab work time to answer questions and support students as they progress through the curriculum.

In this role, your responsibilities will include guiding students through technical challenges while they are working through Flatiron School’s Cybersecurity Engineering curriculum, helping them to deepen their understanding of Cybersecurity  concepts, and providing feedback to help evaluate student knowledge of a specific content area. Successful CETCs can inspire and energize students to help them build their confidence as they work through difficult challenges in the Flatiron School curriculum.

Responsibilities

• Exemplify the growth mindset by guiding stuck students through labs efficiently, effectively, and with kindness
• Pilot our experimental efforts in how to provide the best experience and most positive outcomes
• Lead study groups, office hours, and concept reviews that deepen our students’ understanding of key concepts
• Conduct project review assessments by objectively evaluating student knowledge against the Flatiron School standards in each Course and Phase of the curriculum. 
• Document student outcomes in learning management systems in a thorough and timely manner. 
• Embrace change and thrive in ambiguity by helping students and staff with real-time efforts, like being part of new experiments and initiatives, troubleshooting features that are shared to students, and escalating issues that you need help within a timely manner
• Use feedback from students through surveys and data to continually improve.
• Integrate feedback given by colleagues and managers
• Strive to ask questions and provide solutions rather than simply pointing out problems
• Collaborate with teammates to address outstanding student issues
• Lean into all Flatiron School’s values: Make No Little Plans, Pursue Mastery, Work Together, Radiate Positivity, Be Scrappy, and Nurture Difference

Qualifications

• Strong communication skills, and great judgement about what communications to use in a particular situation or on a particular medium
• Service orientation: You’re delighted to help people succeed, whether that’s your colleagues at Flatiron School, or the students you’re teaching
• The ability to work cross-functionally with a variety of colleagues, from curriculum writers to Cybersecurity Lecturers, to engineers and designers.
• Knowledge and experience/familiarity in some of the following:
• Skills
• Network security, systems security, logs and detection administration, cyber threat intelligence processes, cryptography, application security, python coding, penetration testing, and GRC
• Operating Systems
• Linux, Windows, Mac OS and their performance monitoring tools 
• Tools 
• Wireshark, Command Line Network Tools (SSH, nmap, netstat, etc.), Vulnerability 
• Physical and Virtual Networking
• Governance, Compliance, Risk Management Framework, Incident Response Planning
• SIEM, System/Application Monitoring, or Performance Tools
• Predominantly SPLUNK
• Applied Knowledge in GRC and RMF 
• Applied cryptography and cryptographic protocols
• Application development using Python, additional languages a plus
• Fundamentals of Penetration Testing

Expected work Hours: Nights and weekends (Eastern time)

• Sunday (12pm-6pm), Monday (6pm-12am), Tuesday (6pm-12am), Wednesday (6pm-12am), Thursday (6pm-12am)

Salary Range 

$30-$35 per hour

About Flatiron School

As a leader in the tech industry, Flatiron School believes that education is the be