Senior Analyst, Supplier Quality

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

ABOUT THE ROLE

As Senior Analyst, Supplier Quality, you will be responsible for the evaluation, monitoring, and improvement of the quality performance of the organization’s external manufacturing and supply base. You will play a critical part in the quality aspects of new product launches by ensuring suppliers meet all technical, regulatory, and customer requirements during product introduction. You will support monitoring key supplier quality metrics and help resolve supplier-related issues.

As a cross functional business partner, you will collaborate closely with Procurement, Engineering, Program Management, and Operations to drive supplier readiness, reduce risk, and ensure successful project execution.

KEY RESPONSIBILITIES

• Partner with product development teams to ensure quality is driven into the product and manufacturing process at early stages of product development

• Ensure that pre-commercialization quality activities are completed by actively participating in project teams, project reviews, and other forums

• Support manufacturing and supplier‑related quality activities for new product introductions, including Engineering trials, Qualification trials, and establishing related quality success criteria

• Plan and participate in the Supplier Quality Assurance (SQA) audit program for suppliers and External Manufacturers (EM) for North America

• Partner with Procurement to collect supplier data, support onboarding processes, and assist with basic supplier risk evaluations

• Monitor incoming material quality, perform root‑cause analysis, and support resolution of supplier‑related nonconformances

• Investigate External Manufacturer and supplier nonconformances using structured problem‑solving tools (e.g., 5 Whys, Fishbone)

• Follow up with External Manufacturers and suppliers to ensure timely submission of corrective action documentation

• Ensure documentation meets internal quality system requirements and relevant standards

• Use statistical tools (e.g., Statistical Process Control (SPC), Measurement System Analysis (MSA), Process Capability Index (Cpk) / Process Performance Index (Ppk) studies) to support decision‑making and monitor process stability

• Collect and summarize supplier defect data and assist with trend analysis

• Analyze supplier quality trends, defect modes, and process capability to identify systemic issues and improvement opportunities

• Maintain Supplier Quality Key Performance Indicators (KPIs) and communicate performance trends to leadership

• Prepare presentations, charts, and reports for internal reviews and supplier communication

• Collaborate closely with cross functional teams, including Procurement, Engineering, Program Management, and Operations, to drive supplier readiness, reduce risk, and ensure successful project execution

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor of Science degree in Engineering (Mechanical, Process) or a related technical field

• 1+ years of relevant quality experience

• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

PREFERRED EXPERIENCES AND SKILLS

• Self-motivated, self-disciplined, and a strategic thinker with the ability to see the bigger picture

• Strong interpersonal skills with the ability to interact effectively with people at all levels

• Excellent oral and written communication skills, with demonstrated project management, group leadership, and facilitation skills

• Strong analytical, decision-making, and problem-solving skills

• Proven ability to manage multiple tasks and competing priorities

• Strong computer skills, including proficiency in Microsoft Office; experience with Minitab or equivalent statistical software is an asset

• 1–3 years of working knowledge in quality systems, including Statistical Quality Control (SQC), Supplier Quality Assurance (SQA), and statistical analysis

• Knowledge of quality improvement and assurance systems, including internal system