Sales Operations Specialist- HPE/HPI Team

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do
As a member of our Samsung Semiconductor Sales Team you will be a key part of our focus on managing the business relationships between Samsung and our premiere clients headquartered in North America. The critical delivery of key custom parts and electronic components is a pivotal piece of the supply chain defines the symbiotic relationship between us and our clients. Exceeding customer expectations every day is the goal that drives our success as a highly motivated Sales Team.

Location: This role can be in either San Jose, CA or Houston, TX. You will be working onsite at either at least 3 days a week

Job ID#: 41439

Reports to: Associate Manager, Sales Operations

• Support sales representatives, HQ and customers-answer questions, resolve issues.
• Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers.
• Monitor accounts receivable and resolve credit issues with customer and Samsung’s credit department.
• Aggregate customer and sales forecast; enter data into the Demand Planning system.
• Monitor and process all RMA requests and discrepant returns.
• Manage sample requests.
• Create, enter and invoice customer orders through SAP.
• Prepare and provide reports to management.
• Complete other responsibilities as assigned.

What You Bring

• BA/BS degree is preferred
• 2-5 Year of experience in Sales Operations and SAP
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts.
• Proficient Excel, Outlook, Word.
• Experience in Sales Operations
• Experience in SAP
• Fluent Written/Verbal communication skills
• Excellent problem-solving and people skills.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-RL1

Our total rewards programs are designed to motivate and engage exceptional talent. The pay range for roles at this level across all US locations and job function is displayed below. Within the base pay range, individual rates depend on a number of factors—including the role’s function and location as well as the individual’s knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well

Base Pay Range$55,440—$112,000 USD

What We Offer
An investment in your future, is an investment in ours. That's why we offer a diverse benefits package centered around the wellbeing of our employees and their loved ones. In addition to competitive compensation and the usual Medical/Dental/Vision/401k, our inclusive curation of benefits empower our people to care for their whole selves.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.
Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you