Sales Operation Manager, Display

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity


The Sales Operations Manager is responsible for managing the entire sales operations process to ensure that sales teams meet their quotas and achieve revenue targets. This role requires a strategic thinker with strong analytical skills, adept in leveraging data to optimize sales processes and drive continuous improvement. The successful candidate will collaborate with cross-functional teams to ensure alignment with business goals and provide insightful reporting on sales performance metrics

Role and Responsibilities

Essential Duties and Responsibilities include the following:

• Monitor Sales Quotas: Vigilantly track and monitor sales quotas to ensure team members are meeting their targets, providing timely interventions and support as needed.
• Develop Sales Strategies: Design and implement effective sales quota strategies to achieve and surpass revenue targets, ensuring the scalability and sustainability of sales efforts.
• Support Sales Leadership: Collaborate closely with Sales Leadership to develop compelling and informative PowerPoint presentations for Executive leadership.
• Manage Sales Processes: Oversee and refine the sales process from lead generation through to the closing of deals, ensuring a seamless and efficient journey for both sales teams and customers.
• Cross-Functional Collaboration: Work closely with various departments, including marketing, product management, and customer support, to ensure all efforts are aligned with overall business objectives.
• Reporting and Insights: Regularly produce detailed reports and provide actionable insights on sales performance metrics, utilizing these to inform strategic decisions and drive sales improvements.
• Continuous Improvement: Engage in ongoing analysis of sales operations, identifying opportunities for optimization through data analysis and process enhancements.

Skills and Qualifications

Minimum Qualifications:

• Minimum of 5 years of experience in sales operations, data analysis, or similar roles, with a proven track record of driving sales performance and process improvements.
• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Experience with Alteryx for data blending and advanced analytics.
• Proficiency in using Salesforce for managing sales operations and CRM.
• Skilled in utilizing Tableau and relational databases for data visualization and business intelligence.
• Strong analytical skills with proficiency in data analysis tools and methodologies.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time