Engineer, Senior Systems

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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Engineer, Senior Systems

Job Description Summary:

ACC IT is seeking an experienced Senior Systems Engineer to support and lead our IAM (Identity and Access Management) technology stack and support IT platforms. You will play a critical role in ensuring the reliability, scalability, and performance of our infrastructure, which includes on-premise Windows/Linux servers, virtualization (VMware), and enterprise storage systems and backups. You will focus on improving and supporting critical identity and access management infrastructure, SSO integrations and ensure these services are available at all times.

You will design and develop integrated solutions through tools, processes and procedures to facilitate the cost effective delivery of services or fielding of products. You will perform testing and integration, maintenance and escalated problem resolution of systems, subsystems and components. You will support application teams in deployments and you will provide leadership in systems engineering projects and initiatives.

Job Description:

Key Responsibilities

• User Identity Lifecycle: Automate provisioning and de-provisioning processes for accounts as employees join, move, or leave the college.

• Access Governance: Implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) to enforce the "principle of least privilege".

• System Integration: Connect IAM platforms (like Okta, LDAP, or Azure AD) with enterprise applications, databases, and HR systems.

• Privileged Access Management (PAM): Secure and monitor administrative accounts that have elevated access to sensitive corporate infrastructure.

• Serve as a subject matter expert in two or more of the following: virtual infrastructure, enterprise operating systems, SRE, identity management, enterprise storage, backup and disaster recovery, cloud technologies.

• Manage complex projects and resources for system implementation, upgrades, migrations, replacements, and renewals.

• Manage and optimize system infrastructure, maintaining 24/7 reliability for critical services.

• Design, configure, maintain, and optimize IT infrastructure for reliability and performance.

• Develop sustainable automation scripts and tools (Ansible, PowerShell, Python/Bash) to eliminate manual tasks and improve system consistency.  Adjust or develop monitoring and alerting to achieve departmental SLA targets.

• Act as a technical responder for incidents, conducting blameless post-mortems and driving permanent fixes (RCAs).

• Forecast infrastructure needs and optimize system performance.

• Quic