Employment Type:

Part time

Shift:

Description:

Under the general direction of the director, coordinates the hospital’s interface with pharmacy information technology, both within and outside of the pharmacy department.  Serves as a resource for staff members and is responsible for working with the department to develop and implement efficiencies related to technology.  Also serves as a representative for MMC Dubuque to Trinity Health Corporate regarding information technology needs and functionality.

SCOPE OF SERVICE:

Customers:  Internally to pharmacy, nursing, technology information systems, and management staff. Externally to physicians’ offices, rural hospitals, technology vendors and Trinity Health Corporate staff.

ESSENTIAL FUNCTIONS: 

Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy Medical Center's Mission and Values. Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Maintains pharmacy information systems and automated technology. Coordinates and assists the Pharmacy Department with inventory and supply management. Tests and verifies software releases and enhancements prior to installation in the production environment.  Coordinates the efforts of department staff in verifying the software. Develops and revises policies and procedures assuring compliance with regulatory agency standards as they apply. Provides training materials and/or Inservice programs for pharmacy-related applications. Coordinates/ensures accuracy of interfaces with pharmacy systems. Monitors hardware preventive maintenance, maintains pharmacy computer equipment, and troubleshoots problems.  Determines and documents the cause of errors. Provides for proper storage of pharmacy records maintained on automated systems. Demonstrates organizational skills that allow appropriate prioritization of tasks and completion of assignments within the specified timeframe. Identifies/implements changes or improvements to systems and processes that positively affect efficiency, effectiveness, service, or quality of department IS applications. Maintains and enhances the pharmacy inter/intranet sites and databases ensuring data quality.  Develops and generates reports needed to facilitate patient care/department goals. Work closely with patient accounts to correct and verify pharmacy charges. Demonstrates commitment to the pharmaceutical care team as reflected in the team values. Supports and abides by all Mercy Medical Center departmental and safety policies and procedures. Acts in a professional manner reflecting the mission, philosophy and values of Mercy Medical Center. Performs other responsibilities as requested by the Supervisor, Mercy Pharmacy. Demonstrates specific customer focused behaviors. Demonstrates activity to impact change within your departments, with other departments, and within the Community Health Care System. Promotes and establishes effective relationships within the department, with other departments, physicians, and with hospital guest and clients.  Takes an active role in enhancing abilities to carry out job functions through personal and professional/job-related growth and development. Have a functional understanding of the inpatient pharmacy operations by training and being certified as a pharmacy technician. TIS Coordinator will function as a pharmacy technician at least 50% of the time. 

ADDITIONAL FUNCTIONS:

Serves on designated committees and task forces as assigned.

SKILLS AND ABILITIES REQUIRED:

Maintain a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center.  Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.). Provide a high level of customer responsiveness and serve as a role model to encourage a commitment to customer service. A strong service orientation is required. Must be able to work independently on multiple tasks and follow through on assignments with minimal direction. Must demonstrate the ability to exercise fair and professional judgment in dealing with pharmacy’s internal and external customers. Ability to exercise considerable tact and discretion when dealing with sensitive issues and confidential information. Must have excellent written and verbal communication skills with the ability to relate to people across all levels and diverse back