User Experience Senior Manager (Chicago Hybrid)

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.


Team Overview
Our cross-functional Experience Design and Research consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing – and life-saving – products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.

Job Description

As a Senior Manager of UX Design, you’ll inspire a team of designers to create the next generation of commercial and public safety applications. You will provide leadership and direction to bring out the best in your team and mentor them through their career growth. You will be championing human-centered design best practices and infusing that into the overall product development process. You will collaborate with leaders of the global UX team, Product Management, and Engineering teams to define product roadmaps and ensure design quality.

This is a hybrid role operating out of our downtown Chicago Offices.

***Candidates must include a portfolio, personal website, or work samples demonstrating UX apps and services solutions to be considered for the position***

Recent examples from Motorola:

• M500 In-Car Video System
• Vehicle Manager System (LPR Portfolio)
• Avigilon Unity Portfolio
• Avigilon Alta Portfolio

 

Responsibility Includes:

• Manage and mentor a team of user experience designers as part of a larger UX design team located across the globe, coaching, directing and unblocking as needed, to produce great work that delights customers and achieves business goals.

• Proactively seek out strategic partnerships across organizations at every level, build strong relationships with product, technology and business stakeholders.

• Collaborate with UX researchers and product managers to take insights from the field and ideate, prototype, and deliver designs to development teams to make them a reality.

• Optimize internal design processes and allocate resources to meet project timelines.

• Establish and promote design guidelines, best practices, design tools, and standards.

• Work with product managers to influence product strategy and to ensure user-centric and design-led product development.

• Ensure product success by creating intuitive, delightful, and high-performance user interfaces.

• Evangelize and evolve our UX practice, cult