Human Resources Operations Specialist

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

Role Overview

We are seeking a motivated Human Resources Generalist to support our Payments organization. This role will serve as a key partner to employees and managers, helping ensure a seamless employee experience through effective onboarding, offboarding, and day-to-day HR support. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to provide thoughtful coaching and guidance on routine employee matters.

Key Responsibilities

• Manage and execute onboarding processes to ensure a smooth and engaging new hire experience
• Coordinate offboarding activities, including exit processes, documentation, and system updates
• Serve as a first point of contact for employee and manager HR inquiries
• Provide coaching and guidance to managers on basic employee relations, performance conversations, and HR policies
• Support employee lifecycle activities including job changes, promotions, and data updates
• Partner with HR Operations and Centers of Excellence to ensure accurate and timely processing of HR transactions
• Maintain data integrity across HR systems and ensure compliance with company policies
• Assist with HR initiatives, programs, and projects as needed

What Success Looks Like

• Delivers a seamless and positive employee experience from hire to exit
• Builds trust with managers through practical, solutions-oriented guidance
• Maintains high accuracy and compliance in all HR processes
• Demonstrates a proactive, team-oriented approach to supporting the Payments organization

Qualifications

• 10+ years of HR experience, preferably in a generalist or HR operations role
• 3+ years of Leave Management
• Experience with high volume onboarding and offboarding processes
• Exposure to employee relations and manager coaching preferred
• Strong organizational skills and attention to detail
• Ability to handle sensitive information with discretion
• Effective communication and interpersonal skills
• Experience working with HR systems (e.g., UKG, Workday, or similar) is a plus
• Compensation range of $60-110K USD base salary plus discretional annual bonus opportunity

Additional Information

Values and Life at Xplor

Our four core values that guide us from how we hire and recognize our team members to how we interact with our customers day to day:

Make life simple
Build for people
Move with purpose
Create lasting communities
 
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Ready to apply?

To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

#LI-REMOTE

More about us 

More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. 

Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. 

Good to know

To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

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