OPERATIONS SPECIALIST - WATERFORD

Job Summary:

Provides complete customer services including opening of CD accounts, and gathering information needed to efficiently process new and existing CD accounts.

Coordinate with Deposit Operations Supervisor in implementing and carrying out bank policy& procedures with respect to overall operations of the bank. This position’s primary responsibility it to perform a wide range of deposit operations and clerical duties. This position is responsible for keeping records of financial transactions for establishment by performing the following duties.

This job description describesthe scope of responsibility and essential functionsof this position but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences, or equalize peak work periods, or otherwise balance the workload.

Essential Responsibilities:

CD accounts opening including maintenance as requested

Branch and Legal research

Large Dollar Exception Review and Two Signature Review

Daily Review of Exceptions items to Include, NSF/Uncollected, Chargebacks, Positive Pay, Non-Post

Activation of Dormant and Inactive Accounts

Opt-out maintenance to account

Return Mail processing

Scanning of the Signature Cards

Daily verification of New Certificate of Deposit report to ascertain that the rate is within the established rate.

Branch ATM Deposit Review

W-8 Review and Update

Other Responsibilities and BackUp Duties:

Weekly review and process of Reg D report

Review of ACH/IAT report.

RDC verification

Notice of change

Monthly General Ledger Reconcilation

Debit Card Claim

ACH claims

ACH origination

Positive Pay Review

NSF/Uncollected Report Review

Forgery Claims Review

Notice of Death/Notice of Reclamation

REG D account review

Controlled Account Review

Stop payment Input

Stop payment Review

Escrow checks

Official Interest Checks

Independence of Judgment:

Thedegree of judgmentis related to the compilation and/or presentation of simple to medium information

Supervisory Responsibilities:

None

Impact of Errors:

The impact of errorsin this position could affectjob and department activities and essential activities of administrative, operational or business nature that might have a considerable economic impact.

Competencies:

-           Good mathematical and communications skills.
-           Previous experience in a financial institution.
-           Good understanding of financial institution branch operational functions, products and services.
-           Prefer one year of   related Personal Banker functions.
-           Effective human relations and communication skills.

Experience with meeting deadlines and attention to detail and focus on quality

Ability to meet high production and quality standards.

Ability to adapt to an often changing environment

Self-motivated with ability to work independently and manage your own time

Good listening skills.

Ability to read and understand information and ideas presented in writing.

Capacity to work flexible hours as necessary.

Computer skills

Physical Demands:

The physical demands described here are representative of those that must be me