Senior Data Center Operations Engineer

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Sony Interactive Entertainment is seeking a Senior Data Center Operations Engineer to run the daily operations of its global data centers and POP locations. This role will be deploying, maintaining, and supporting critical infrastructure, including server and network hardware. The ideal candidate will have expertise in hardware deployments, network infrastructure, and data center operations, with experience installing, configuring, and troubleshooting server hardware as well as Juniper and Ciena network equipment.

In this role, you will coordinate data hall build projects of various sizes and write SOW documents to guide contractor execution. You will collaborate with Network and Hardware SREs and the global Data Center Operations team to configure, test, and deliver platforms across Sony’s data centers and POP sites worldwide.

What You’ll Do

• Coordinate and lead daily operations across global data centers and POP locations, ensuring infrastructure is deployed, maintained, and optimized.
• Deploy, cable, configure, and maintain server and network hardware, including Juniper MX, QFX, SRX, and EX series devices.
• Install, commission, and troubleshoot Ciena optical network platforms, performing OTDR and BER testing using an Exfo test set.
• Plan and complete large-scale data center build projects, handling power, cooling, cabling, and network deployments while ensuring seamless coordination with contractors.
• Develop and coordinate Scope of Work (SOW) documents, outlining project requirements, infrastructure planning, and execution strategies.
• Manage structured cabling and vendor coordination, ensuring accurate routing and connectivity from racks to the Main Distribution Frame (MDF).
• Work with vendors and contractors to lead all aspects of hardware deliveries, installations, and infrastructure expansions, ensuring projects meet defined timelines and quality standards.
• Maintain inventory management and asset tracking, ensuring accurate records of deployed hardware and network components.
• Work with Procurement and Engineering teams to manage hardware orders, RMAs, and lifecycle planning.
• Troubleshoot and support live production environments, minimizing downtime and ensuring infrastructure reliability.
• Follow and carry out Organizational Change processes to ensure smooth transitions during maintenance, upgrades, and capacity expansions.

Who You Are

• 3-5 years of experience in a live hands-on production data center environment.
• 3+ years of network engineering experience.
• Direct experience in server and network hardware deployment, including Juniper MX, QFX, SRX, and EX series devices with Junos OS configuration.
• Deploy, commission and troubleshoot Ciena Waveserver AI platforms.
• Solid understanding of network fundamentals and high-capacity deployments, including 10G, 40G, and 100G backhaul turn-ups and working with network carriers.
• Proficient in data center infrastructure, including electrical provisioning and distribution planning.
• Experienced in writing and completing SOW documents for infrastructure projects.
• Highly organized and capable of leading multiple projects simultaneously.
• Comfortable working in hands-on environments, including lifting and racking hardware up to 50 lbs unassisted.
• Must hold a valid driver’s license for travel between data center locations.
• Must hold a valid passport, as domestic and international travel is required.
• Up to 30% travel required with this position.

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