Business Development Manager - Cyber Incident Response (Remote Opportunity)

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Business Development Manager focused on Cyber Incident Response opportunities. 

In this consultative sales role, the Business Development Manager will identify key prospects, develop new client relationships that drive revenue and build brand loyalty for KLD Incident Response services.  Specifically, the successful candidate will generate new eDiscovery and computer forensics sales opportunities for the global Legal Technology (LT) business from prospective clients across the U.S. region.  As the company’s initial point of contact with our clients, the Business Development Manager will provide strategic guidance for our legal technology services (electronic discovery and digital forensics).

Demonstrated success in developing trusted business relationships and a self-directed focus on goal achievement are key indicators of suitability and success. Candidates must be able to establish credibility as a trusted advisor with lawyers at all levels including law firm partners, and our C-Level corporate clients, as well as serve as a collaborative and assertive liaison with corporate purchasing departments.  

The Business Development Manager will be accountable for building a robust sales pipeline, build net new client relationships, and to grow existing client relationships.

Remote, work from home opportunity.

Responsibilities

• In this capacity, the Business Development Manager role will perform the following tasks, under direction of the SVP, Global LT Sales.
• Target and prospect lawyers at all levels in law firms practicing in the area of Cyber Incident Response work.
• Identify and develop new opportunities and leads for Legal Technology (LT) services (eDiscovery, computer forensic and other consulting services) with corporations and law firms, with the responsibility of achieving and surpassing revenue goals for opportunities and accounts.
• Provide product and service demonstrations and help prospective clients understand our capabilities, value proposition and the strategic and tactical benefits of our approach to data management and Incident Response work.
• Create accurate project estimates and accurate Letters of Engagement.
• Once a project is won, provide ongoing client project support to ensure that the client’s satisfaction level is high, thereby creating new opportunities from that client and those they talk to.
• Provide other support as requested in order to reach the collective goals of the LT team.
• This position consistently requires after-hours and weekend availability. International travel may be required, in line with business needs. The candidate must be able to travel via conventional means for up to 20 hours; including local, regional, and/or international travel.

Qualifications

• Degree – University graduate, legal degree preferred.
• Experience and established record of effectively selling a complex technical product or service.
• Proven ability to gain an audience and credibility with C-Level and senior level decision-makers in information technology (CTO, CIO), legal (Chief Legal Counsel), compliance (Chief Compliance Officer) and law firms (Partner).
• Persuasive communication, presentation and product demonstration experience.
• Strong technical aptitude.
• Ability to conduct benefit-oriented demonstrations of our technology suite.
• Understanding of the litigation process, with previous experience selling a litigation product or solution preferred.
• Certification – Any computer forensic, ediscovery software, network security and/or investigative certifications are considered a plus.
• Existing relationships with law firms will be highly regarded.

What We Offer

At KLD we invest in employees and their families by placing their wellbeing first.  We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.  We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $90,000 to $150,000 and sales commission plan eligibility.

• This position is 100% remote and we offer high-performance laptop computer, options for wireless or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.
• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
• Compreh