Manager, Software Engineering

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world. 

Job Description

Are you both engineering and customer-obsessed? We are seeking an Engineering Manager to lead and manage initiatives within our custom application engineering team. You're right for this role if you have experience driving to increase levels of reliability, automation, and customer satisfaction. Your technical expertise working among software delivery teams using modern development tools and public cloud platforms will help you mentor, guide, and grow the skills of the team.

As a member of NBCUniversal Engineering's Platform Development & Engineering Experience organization, you will be part of a new effort to define how the organization builds custom applications on the cloud. This is a unique role in that it can touch every NBCUniversal business, both creative and operational, creating applications that redefine how we do business.

Responsibilities include:

• Leading the planning, implementation and communication of new engineering and product practices.
• Driving metrics standardization, gathering, and automation. Analyze and report resulting metrics and adjust the overall team strategy accordingly with engineering leadership; define the value and return of an application
• Analyzing customer needs and develop engineering team roadmap and backlog based on organization goals and customer impact
• Establishing productive relationships with internal Cloud, Architecture, Cyber Security, and Business Engagement teams to ensure the organization can deliver software on time on the most appropriate technology available.
• Defining and manage projects and products that improve our software products' consistency, reliability, and security.
• Participating in budgeting and proposal efforts by completing project scoping, cost-benefit analyses, and level of effort assessments.
• Managing budgets and monthly pacing
• Actively participating in hiring the best talent for the Engineering team to create a high functioning, collaborative, and fun team
• Coaching and mentoring engineers on the team and assist in their professional development

Qualifications

Basic Requirements:

• 7+ years of relevant engineering experience and 3+ years of experience leading and managing technical/IT teams and projects
• Demonstrated technical leadership with good business judgment to make the right technology choices.
• Demonstrated ability to build teams and produce engineering products in a complex corporate structure
• Deep understanding of the product, engineering, and test roles & responsibilities that make up a software delivery team
• Familiarity with cloud-native development, scrum processes, and modern DevOps practices and serverless, event-driven architecture, technologies and services (AWS, Azure, GCP)
• Sharp eye for quality team contribution; ability to assess team member’s work products
• Can set disparate data streams and distill them into meaningful and ultimately actionable recommendations
• Able to easily transition between high-level strategy and day-to-day implementation
• Self-directed, ability to multi-task, sharp analytical skills, excellent communication skills, capable of working effectively in a dynamic environment
• Excellent written / verbal communication and collaboration skills
• Leadership