Front Desk Coordinator, Poinciana, Part-Time

Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting.  They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women’s health, vestibular/balance, oncology, and low vision.

Responsibilities:

• Provide a positive patient experience through patient engagement
• Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
• Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
• Collect co-payments, co-insurance, and deductible at time of service
• Ability to multi-task in a fast paced environment
• Maintaining patient records and accounts by obtaining, recording, and updating the account
• Maintain communication with the center manager and provider relations specialist
• Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

• High school diploma or GED. 
• One year experience working in a medical office.
• Basic understanding of insurance and authorizations.

Hours: Part-Time; M-TH 8A-10A, F 8A-5P

Location: 339 Cypress Pkwy Suite 101, Kissimmee, FL 34759

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

 

Brooks Rehabilitation, a nonprofit headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation for more than 50 years. Ranked by U.S. News & World Report as the No. 1 rehabilitation hospital in Florida and top 20 in the nation, Brooks operates three inpatient hospitals in Florida and is set to expand its reach with a new hospital on Mayo Clinic's Arizona campus in 2026. Through its commitment to innovation, Brooks is at the forefront of cutting-edge research, education and technology advancing the science of rehabilitation. Brooks provides outpatient services in more than 50 locations, offers skilled nursing, home health, assisted living and memory care along with community programs and services to improve the quality of life for people living with physical disabilities.