Senior People Experience Partner

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Functional Knowledge
•    Act as local delivery expert of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy.
•    Manage 2-3 direct reports, providing escalation guidance and career development to them.
•    In a player/coach role, support complex, multi-x accounts as the primary HR partner who will direct on-account strategy and execution of HR processes and tasks.
•    Act as a thought partner for reimbursement arrangements. 
•    Regularly serves as Project Lead for AMR Work Dynamic projects. 
•    Helps lead team calls and supports presentations to vertical account directors. 
•    Analyze workforce data and trends to inform strategic decisions. 
•    Boost employee engagement and culture in partnership with PXP Lead. 
•    Foster an inclusive culture that celebrates diversity and promotes belonging.
•    Implement programs to enhance employee engagement and satisfaction.
•    Align workplace culture with JLL's values and leadership behaviors.
•    Manage employee feedback channels and translate insights into actionable improvements.
•    Proactively anticipate vertical- and country-wide opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions.
•    Regularly supports execution of Talent Management projects within vertical. 
•    Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
•    Lead or participate in just-in-time projects impacting business results.
•    Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team.
•    Provide consultation to business stakeholders through coaching, training, and advisory support.
•    Cultivate strong meaningful relationships with both employees and People Partners to build trust as their primary touchpoint “on the ground.”
•    This is a hybrid role: 2+ days per week at a JLL Corporate Office, or a client site. 

•    This role may require up to 25% Travel

Qualifications and Experience:
•    Bachelor's degree or equivalent experience (e.g., BS in human resources, business administration or vocational apprenticeship in a related discipline). 
•    Human Resources experience of 8+ years. 
•    PHR or SHRM certification preferred. 
•    Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization. 
•    Employee Relations experience and conflict resolution. 
•    Experience working in a matrixed, and geographically distributed organization. 
•    Skilled team player who can communicate their thoughts clearly and effectively.
•    Transition, expansion and/or decommission experience preferred.
•    Strong financial acumen preferred.
•    Past people manager experience preferred.

Skills & Competencies
Leadership
•    Serve as the primary HR partner for the account, escalating and partners as necessary.
•    Skilled facilitator, who can lead local and regional employee trainings and programs.
•    Strong ability to influence without direct control or decision-making ownership.
•    Sense of urgency and ability to prioritize.

Problem Solving 
•    Excellent organizational skills with a mentality geared towards creating solutions that are mindful of experiences.
•    Proactively takes initiative to escalate to leadership and partner with others to solve existing or anticipated problems.

Interpersonal Skills
•    Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders.
•    Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers.
•    An appetite for exceeding expectations and creating “wow” within the business.

Estimated total compensation for this position:

110,000.00 – 120,000.00 USD per year

The total compensation range is an estimat