Pool Officer Security - Seasonal On Call

The Seasonal Pool Officer Security position is responsible for ensuring the highest levels of safety and security of all guests and team members through proactive and professional services for Palms Casino Resort, Palms Place Pool, and the Resort Pool. The position complements the existing security programs. All Officer Security act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats, and mitigate incidents through early detection and/or disruption of criminal conduct or other undesirable activity. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. This position requires specialized training and physical conditioning. The Seasonal Pool Officer Security position ends upon the conclusion of the pool season.

Core Responsibilities:

• Ensures establishment and its surrounding premises are protected by providing public safety to guests, team members, facilities, and operations.

• Checks interior & exterior of premises for unusual signs, which might indicate illegal entry and/or activity, and speaks to occupants/visitors to assure that everything is in order. Identifies locations and times when incidents or criminal activities may have occurred.

• Will respond to calls outside in inclement weather.

• Uses a variety of quality customer service-oriented communication skills, and special techniques to interact formally and informally with community groups and customers of all backgrounds including guests with disabilities.

• Completes investigations by analyzing and verifying information through various investigative techniques and conversations with persons during their duties.

• Completes written reports in compliance with departmental procedures and make oral reports as needed.

• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.

• Render appropriate first aid to injured persons and following established protocol for reporting injuries.

• Provides information about policies, procedures, and ordinances as they affect the visiting public and maintains good public relations with internal customers, vendors and responding law enforcement agencies

• Perform other job duties as requested.

Qualifications:

• High School Diploma or GED required.

• Must be at least 21 years of age.

• Must have a government-issued ID.

• Must obtain and maintain an Alcohol Awareness/TAM Card.

• Must obtain and maintain a Nevada Gaming License.

• Must be able to obtain a CPR/AED Card.

• Must be able to use a Fire Extinguisher.

• Must have a valid driver's license if selected as a Security Bike Officer.

• Prior Military, Law Enforcement, or Security experience preferred.

• The Team Member may be required to successfully complete a TASER Certification Course; carry and maintain proficiency in the use of the equipment.

• Working knowledge of security procedures and applicable State and Federal, regulations and ordinances; interviewing and interrogation techniques; surveillance techniques; and an understanding of laws governing search and seizure is required.

• Professional appearance and demeanor.

• Must follow Security Uniform Policy while on duty.

• Must be able to work in an environment where the use of cigarettes, pipes, cigars, etc. are tolerated.

• Must be available to work all shifts to include evenings, weekends, and holidays.

• Must be able to obtain appropriate licensing, work permits, and other work authorization cards based on the job they perform.

• Able to effectively communicate in English, in both written and oral forms.

Physical Demands:

• The physical demands and working environment described here are representative of those that a Team Member encounters and must be met by a Team Member to successfully perform the essential functions of this job.

• Primary work environment is outdoors, exposed to excessive heat or cold weather, hot and/or cold surfaces, steam, and wet floors on a pool deck, nightclub, bar, lounge, theater and or restaurant.

• The Team Member must occasionally lift and/or move up to 100 pounds.

• Must have the ability to exert up to 100 pounds of force occasionally and/or a negligible amount of force to constantly move objects.

• Must be able to conduct bag chec