IS Senior Manager for Amgen North Carolina Facility

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Information Systems Sr. Manager for Amgen North Carolina

What you will do

Let’s do this. Let’s change the world. In this vital role you will own Digital Technology and Innovation services by delivering high quality, robust and reliable operational supporting the business and daily operations. Partnering with key business stakeholders, this role will have end-to-end accountability for technology services, in terms of project delivery and day to day support to our operations. This role will ensure comprehensive alignment with the business needs and finding optimized ways to deliver efficiency and quality services for our partners.

This role of Senior Manager, Digital Technology and Innovation for ANC reports directly to the ANC Digital, Technology and Innovation Director. In this role, the Sr. Manager has responsibility for leading the services and help drive efficiency through the company using technology to unlock opportunities to stop, optimize processes and then automate as appropriate. The role will be a member of the site DTI leadership team.

Responsibilities:

• Lead the deployment of various digital platform projects, ensuring effective portfolio planning, resource allocation, risk management, and financial oversight.
• Oversee and maintain department shared services, including end user support, audiovisual services, infrastructure, operational excellence, and project management.
• Serve as the primary DTI contact for site-level services, global projects, and upgrades.
• Develop robust support models to meet site operation’s needs, including managing contracts with vendors or third parties and ensuring all parties understand their responsibilities.
• Create detailed project plans, including statements of work, scope, resources, requirements, timelines, and tracking/reporting for each assigned project.
• Lead cross-organizational project teams, facilitate meetings, and present to senior management.
• Develop, communicate, and implement solutions and measurements to achieve efficiency, quality, and client goals.
• Anticipate, evaluate, and resolve multiple, simultaneous project issues, delays, and problems using project management and business expertise.
• Define, measure, and improve team and system performance based on tangible metrics.
• Manage projects and implement operational excellence strategies within the DTI organization.
• Mentor other employees and develop best project management practices as a subject matter expert.
• Stay updated on industry and technology trends and build external networks to gain valuable insights from peers in the industry.
• Located within a commutable distance to Holly Springs, NC.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technology professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Information Systems/Technology and/or Engineering experience

Or

Master’s degree and 6 years of Information Systems/Technology and/or Engineering experience

Or

Bachelor’s degree and 8 years of Information Systems/Technology and/or Engineering experience

Or

Associate’s degree and 10 years of Information Systems/Technology and/or Engineering experience

Or

High school diploma / GED and 12 years of Information Systems/Technology and/or Engineering experience

Preferred Qualifications:

• Ability to translate Operations’ aspirations for using data and advanced analytics into the reality of detailed actions in the laboratory, manufacturing, supply chain, quality, engineering, and DTI organizations.
• Influences through Collaboration: Builds direct and behind-the-scenes support for ideas by