Analyst II/HR Systems (Oracle HCM Technical)

The Analyst II/HR Systems is a seasoned individual contributor in the HR Systems area of the

Human Resources (HR) department. This technical individual modifies, configures, tests, 

implements, and maintains HR systems (i.e. Oracle HCM Cloud and Oracle E-Business Suite). The position analyzes business needs, translates needs into requirements, and develops or 

recommends software solutions with the aim of optimizing operational efficiency. This position also supports business operations by providing guidance, training, and system support while 

continuously analyzing current business processes against related policies and procedures to 

promote technology innovations aimed to maximize productivity and standardization across the 

organization. This position handles moderate issues and problems, while referring more complex issues to higher-level analysts. This position may provide leadership, coaching, and/or mentoring to an Analyst I/HR Systems.

ESSENTIAL JOB RESPONSIBILITIES

The Analyst II may be expected to perform all or any subset of the following responsibilities:

Support

• Maintain Oracle HCM Cloud subject matter expertise in support of multiple Oracle HCM 

• Cloud modules which may include Core HR, Recruiting, Talent (Performance Management and Succession Planning), HR Helpdesk, Learning, Benefits, Absence Management, and Compensation/Workforce Planning

• Provide Oracle E-Business (EBS) subject matter expertise to assist in trouble shooting 

• problems with the integrations as well as maintaining the existing functionality (outside of 

• Payroll) still residing in EBS

• Provide end-user support for the HR modules and business processes by providing guidance, troubleshooting, and resolving issues

• Work with Oracle Support to open Service Requests to resolve issues, test recommended changes, and implement changes

• Work with business team and act as a liaison between functional team and business 

• departments

• Perform configuration and testing of HCM Cloud modules, or EBS modules (as applicable)

• Develop simple Fast formulas

• Create and modify HCM Extracts (intermediate complexity) using PL/SQL and OTBI (Oracle

• Transaction Business Intelligence); Create and modify BIP reports

• Analyze code including Oracle APIs, as needed

• Work with project management and/or business area personnel to determine needs and identify technical application requirements, including requirements for security, recovery and integration with related applications. Participate and guide others in the analysis and

• prioritization of system enhancements and upgrades and ensure appropriate coordination and communication

• Consult with business users to understand planned user interaction and external and internal business context; perform research and analysis of product and service alternatives using 

• Southwest Gas (SWG) methodology (cost/benefit, risk, etc.), and document findings

• Lead the development of functional specs and design the use of application software 

• functions and options

• Confer with system architects, analysts, and others to design systems, and to obtain information on project limitations, capabilities, and performance requirements

• Participate and guide others in established software system testing and validation procedures and documentation

• Plan, design, and conduct appropriate levels of application or infrastructure testing, including preparation of test plans, scripts, data, and expected results

• Maintain accurate, high-quality, and timely documentation for all steps and activities undertaken in order to resolve client issues/questions

• Diagnose and resolve moderate issues and proble