Operations Manager

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! 

 
If you are seeking to be a part of a family, this is the place for you! 
  

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. 

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. 

Summary:

Manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. Process shipments, prepare paperwork, communicate freight status and dispatch drivers for pick up. The manager will be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors and provide quality customer service, while meeting company policies and procedures. The Manager will provide training, complete performance reviews, and issue disciplinary action when necessary. 

Essential Duties and Responsibilities include the following:

• oversee managers, vendors and other Pilot stations and personnel 

• Freight handling via forklift Assist District Manager with general tasks 

• Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot’s Corporate Policies 

• Effectively train, supervise, coach and evaluate all direct reports to foster good communications and morale 

• Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies 

• Res