Warehouse Supervisor - P2153-NH3084

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.  Find out more at: www.gouspack.com  At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!  USPack’s Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays 
USPack’s Benefits for Part Time positions include: • 401(K) • Paid Sick Time 

The Warehouse Supervisor position supports the terminal facility by overseeing daily warehouse operations to ensure efficiency, safety, and accuracy in receiving, storing, and shipping inventory. This role is responsible for directly supervising warehouse team members and contractors, providing coaching and guidance, and maintaining a clean, organized, and compliant warehouse environment. The Warehouse Supervisor functions under the direct supervision of the Terminal Manager and helps ensure daily operations run smoothly and in accordance with company and customer standards.
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities:

• Supervise daily warehouse operations, including receiving, picking, packing, staging, and shipping inventory.
• Provide direct supervision to warehouse employees and onsite contractors, including daily task assignment and work direction.
• Train and onboard new employees on warehouse procedures, safety protocols, and equipment operation.
• Conduct regular inventory reviews to ensure assets are organized, accurately tracked, and free of defects or damage across all storage areas.
• Partner with the Terminal Manager to identify and address operational issues, delays, and service concerns.
• Enforce company, customer, and OSHA safety policies and procedures to maintain a safe working environment.
• Assist management in creating, updating, and following SOPs (Standard Operating Procedures).
• Operate warehouse equipment such as forklifts, pallet jacks, inventory scanners, and other warehouse technology as needed.
• Maintain a clean, organized warehouse and ensure compliance with company, customer, and regulatory standards.
• Reconcile route sheets to ensure accuracy against paperwork, investigate discrepancies, and address service-related issues.
• Ensure contractors understand and comply with all customer requirements, including proper attire, ID badges, scanning compliance, and device functionality.
• Notify management promptly of verbal or written inquiries related to in-house issues, missing freight, or service concerns to ensure corrective action is taken.
• Comply with company and OSHA safety standards, including use of appropriate protective equipment, maintaining clutter-free workspaces, ensuring equipment safety, and following accident prevention best practices. 

Knowledge, Skills, and Abilities:

• Ability to establish and maintain a high level of trust, credibility, and professionalism with team members, contractors, and management.
• Highly proactive and resourceful, with the ability to lead effectively in a fast-paced, deadline-driven warehouse environment.
• Strong verbal communication skills with the ability to clearly direct, coach, and address performance with employees and contractors.
• Ability to apply sound judgment and common-sense reasoning to interpret and carry out written, oral, and diagrammatic instructions, and to resolve operational issues involving multiple variables within es