Director, Implementation Excellence
GXO LogisticsAbout the role
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. We know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
The Director, Implementation Excellence is responsible for bringing consistency and best practice strategies to optimize and standardize how GXO engages in automation deployment and implementation, ensuring efficiencies, structure, and a “One GXO” approach.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
- Build a “best in class” implementation playbook to reflect best practices to be utilized in all deployments
- Gather best practices internally and externally
- Document processes and ways of working to ensure consistency and standardization
- Build comprehensive guidance and “step-by-step” procedures to serve as model for future deployments
- Define items to be included in the playbook via partnering with regional solutions leaders
- Gathers ongoing feedback to continue to evolve the playbook
- Own global reporting for implementation timelines for both new deployments and adaptive tech installations
- Build and develop global dashboards to deliver on functional KPIs
- Develop a cadence of reporting and analysis to provide visibility of deployment and installations
- Provide insights based on data to inform business decisions
- Support regions as needed through implementations to ensure best practices are deployed optimally
- Provide subject matter expertise advise on how to best apply the playbook
- Suggest recommendations based on playbook
- Build network across the enterprise, connecting leaders who could benefit from key expertise in deployment.
- Measures implementations to assess playbook value and opportunities to improve.
- Set up and measure critical KPIs
- Engage in ongoing continuous improvement activities
What you need to succeed at GXO:
At a minimum, you’ll need:
- Bachelor’s in engineering or any other related field
- Extensive experience leading Operational excellence in global roles
- Proven experience in building best-in-class processes and standards
- Strong background in Automation
- Lean Six-sigma, Kaizen, Shingo or any other related methodologies qualification
It’d be great if you also have:
- Strategic thinking
- Critical and analytical mindset
- Process mindset, methodical in approach
- Influential leadership skills (with and without authority levels)
- Teamwork and collaboration
- Problem-solving skills
- Global mindset
- Respect for procedures and standards
- Strong attention to detail
- Organizational agility skills
- Excellent communication skills (written and oral)
- Innovation skills, curious mindset
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people as
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