Data Analyst (New York, NY)

We are a remote-first workplace but the candidates for this role must be a resident of and be based in Brazil, the Netherlands, the UK, Pennsylvania, New York, or the District of Columbia at the start of employment. Additionally, they must be within commuting distance of our office in São Paulo, Amsterdam, London, Philadelphia, New York City, or Washington, D.C. Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your experiences and location.
This is a Full-Time Role (40 hours per week) with the option to apply for reduced hours per week after one year in the role.

About the Opportunity 

The Insights Team exists to enable and produce credible and data driven insights from our BIA data set to help B Lab and others pursue its theory of change and goal of creating an inclusive, equitable, and regenerative economy (from Insights Team Launch Briefing). Specific responsibilities are: 

• Set and implement insights strategy in coordination with B Lab Theory of Change and Objectives
• Analyze data to inform standards improvements 
• Produce external insights on key topics related to B Lab’s theory of change, including but not limited to B Lab’s impact as an organization
• Engage, support, and partner with research organizations and academics on key topics related to B Lab’s theory of change
• Manage a monitoring and evaluation framework to support program leads, global partners, and other decision makers in their own monitoring and evaluation and strategic decision-making
• Manage and improve B Lab’s dataset to ensure optimal usage and value internally and externally

As part of the Insights team, the Data Analyst will serve as the knowledge holders of our existing standards and data systems, the keys to the actual production of the “Insights” we are seeking now and in the future, and thus be the key drivers of us creating a more specialized and more impactful “Insights” team and strategy. 

This role will be the expert in managing and generating insights on a day to day basis - overseeing and guiding the management and quality of our data (including standards content as well as results), analyzing that data to identify trends and other key insights and recommendations. They will also provide active support to others based on their expertise to support a network and culture of data-driven decision making, communications, and partnerships. The Data Analyst on the Insights team are referenced internally as ‘Insights Analyst.’

Core Responsibilities

• Internal analytics, data use, and data provision [60%] 

  • Upgrade and maintain dashboards
  • Support managing a ticketing system to respond to data requests from across the B Lab network, as well as speaking to staff across the organization to understand data needs
  • Support the development and implementation of internal data use guidance and training materials through research, distilling data, and sharing findings via presentations or written share outs
  • Manage and maintain external data provision (i.e. data.world)
  • Coordinate and collaborate with the technology team to update dashboards with accurate data as database schema changes
  • Collaborate closely with data engineers to optimize data retrieval, storage, and processing procedures
  • Develop and maintain data models to support dashboards and deliver enhanced insights through machine learning techniques

• Research and thought leadership [20%] 

  • Research and analyze data for internal studies and to contribute to thought leadership pieces
  • Support the Global Communications and Global Policy teams through data creation and distilling complex data to digestible pieces to bolster evidence-informed narratives
  • Support external (research) parties on thought leadership and research pieces

• B Lab Monitoring Evaluation and Learning (MEL) support [20%] 

  • Provide research and data analytics support for the development and implementation of the B Lab MEL framework
  • Support on the data analytics required to implement B Lab’s MEL framework

About you