Jobs and Careers
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Customer Service / Inside Sales Representative - Industrial Distribution
SunSourceUnited Statesfull_timeVerifiedPosted 3 Mar 2025
About the role
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for an opportunity where you can grow within an organization? By joining SunSource, one of the country’s largest and most successful industrial distributors, we offer a team environment that fosters opportunities for professional growth and development.
Are you looking for an opportunity where you can grow within an organization? By joining SunSource, one of the country’s largest and most successful industrial distributors, we offer a team environment that fosters opportunities for professional growth and development.
Essential Funtcions
- Process requests for price, delivery, returns, order status, order expedites, product literature and technical product assistance.
- Create quotes and sales orders.
- Customer follow up to provide delivery dates and order status.
- Ability to develop and maintain positive relationships with customers and sales teams.
- Prioritize and manage multiple requests in a fast-paced environment.
- Proactively anticipate customer's needs.
- Field incoming emails and phone calls.
- Assist and support Outside Sales teams.
- Upload data on customer internet portals.
Skills, Experience, & Education
- H.S. Diploma or GED required; Associate degree or better preferred.
- 1+ years of customer service, sales and/or purchasing experience in a Manufacturing or distribution environment.
- Experience in Industrial Distribution or similar industry is preferred (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control)
- Proficient with software programs including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
- Ability to learn and work within a CRM system is required, working experience with Trend (CRM) is a plus.
- Demonstrated organizational skills and attention to detail.
- Strong analytical, mathematical, and mechanical aptitude.
- Clear and concise verbal and written communication skills.
We Offer
- Industry competitive compensation plan
- Medical / Dental / Vision / 401K
- Paid vacation and holidays
- Tuition reimbursement and ongoing training opportunities
- As a national distributor with local presence, SunSource is a well-known full-service value-add distributer representing quality manufacturers.
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